Administration Support OfficerinLlandudnoinLlandudnoPUBLISHED MON 17 MAR 2025
Opportunity to make a positive impact on patient care by ensuring smooth admissions, discharges, and transfers.
Work in a supportive team environment within a reputable health board, contributing to the overall healthcare efforts in Llandudno.
Development of strong communication skills, as the role involves regular interaction with patients, families, and healthcare professionals.
Chance to enhance problem-solving skills by addressing various enquiries and handling challenging situations with professionalism.
Possibility to be part of a culturally diverse workplace, especially with the opportunity to use and promote the Welsh language.
Access to training and personal development opportunities within the NHS framework, helping to advance career prospects.
A fulfilling role that requires compassion and discretion, allowing for personal growth and the ability to help others in need.
Join our dedicated team at Betsi Cadwaladr University Health Board as an Administration Support Officer in the IV Suite at Llandudno Hospital. This exciting role offers you the chance to make a real difference in the lives of patients and their families by providing vital clerical support that ensures smooth admissions, discharges, and transfers. If you have a caring heart and thrive in a compassionate environment, this position is perfect for you.
As a key member of our administration team, you'll interact with patients, relatives, and healthcare professionals, delivering exceptional customer service with courtesy and discretion. Your ability to handle sensitive inquiries and sometimes challenging situations with grace will truly shine in this role. If you speak Welsh, that's a bonus, but we welcome applicants from all linguistic backgrounds. Ready to take the next step in your career? Click 'Apply Now' to join us in making a meaningful impact in health care.
As a key member of our administration team, you'll interact with patients, relatives, and healthcare professionals, delivering exceptional customer service with courtesy and discretion. Your ability to handle sensitive inquiries and sometimes challenging situations with grace will truly shine in this role. If you speak Welsh, that's a bonus, but we welcome applicants from all linguistic backgrounds. Ready to take the next step in your career? Click 'Apply Now' to join us in making a meaningful impact in health care.
Opportunity to make a positive impact on patient care by ensuring smooth admissions, discharges, and transfers.
Work in a supportive team environment within a reputable health board, contributing to the overall healthcare efforts in Llandudno.
Development of strong communication skills, as the role involves regular interaction with patients, families, and healthcare professionals.
Chance to enhance problem-solving skills by addressing various enquiries and handling challenging situations with professionalism.
Possibility to be part of a culturally diverse workplace, especially with the opportunity to use and promote the Welsh language.
Access to training and personal development opportunities within the NHS framework, helping to advance career prospects.
A fulfilling role that requires compassion and discretion, allowing for personal growth and the ability to help others in need.
An Exciting opportunity has arisen for a Clerical Officer to join the administration team on the IV Suite in Llandudno Hospital
The Clerical Officer will provide efficient clerical assistance to the ward. The provision of an efficient clerical service is essential to ensure the speedy admission, discharge, and transfer of patients.
By the nature of the duties, the Clerical Officer will be required to maintain strict confidentiality, and will be expected to deal with patients and relatives with courtesy and discretion at all times.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
- To receive and respond to telephone enquiries from patients, families, other agencies and Health Board Staff in a professional, helpful and sensitive manner, answer queries within own area of responsibility or refer to the appropriate department.
- Communicate with GPs; other Health Services and Social Services; Hospitals, Independent and Voluntary Sector, patients and relatives. Dealing with enquiries without the need for direction in a large proportion of queries.
- Handle emotional and stressful telephone calls, e-mails and correspondence that may sometimes be of an abusive nature; report and seek assistance when necessary.
About us
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
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