Qualitative Insights & Engagement Manager inLondon inLondon PUBLISHED 9 DEC 2023

Band 7: £54,320 to £60,981 a year pa pro rata  FIXED TERM 

  • Support the Senior Qualitative Insights and Engagement Manager to implement ICHPs overall strategic approach to qualitative insights and engagement in line with business objectives.
  • Contribute to the day-to-day planning and delivery of a high-quality qualitative insights and engagement programme.
  • Support the delivery of our growing deliberation and engagement portfolio, through interviews, workshop planning and stimulus design.
  • Independently lead on planning and delivering qualitative activities to support member as well as client-facing work. For example, depth interviews and focus groups with a wide range of stakeholders.
  • Collate findings from qualitative activities and synthesise these to create accessible and actionable insights.
  • Working closely with colleagues across ICHP to ensure an aligned approach to projects.
  • Sharing subject matter expertise with colleagues through leading internal teaching sessions and regularly acting as an expert advisor for colleagues and stakeholders.
  • Develop and maintain relationships with professional bodies and networks, charities, advocacy groups, patient and public networks and leads across North West London and elsewhere.
  • Represent ICHP in regional and national engagement and involvement networks as necessary.
  • Use project management skills to ensure we deliver tangible outcomes and use a variety of methodologies to measure them.
  • Ensure client work is co-ordinated with other parts of ICHP to provide a seamless, integrated experience.

The Qualitative Insights and Engagement Manager will report to theSenior Qualitative Insights and Engagement Manager, and will help tolead the design and delivery of qualitative insight activities acrossICHP.

Working with the Senior Qualitative Insights and EngagementManager, this post will manage the design and delivery of qualitativeinsights activities to support the successful delivery of projects.

You will also be required to work autonomously using your experience and skills to offer expert guidance to ICHP colleagues and external stakeholders to ensure that qualitative insights contribute tosuccessful outcomes.

The post-holder will bring a knowledge of qualitative research techniques and experience and a range of involvement methodologies - including deliberation, facilitation, survey development, interviewing and co-design.

The ability to communicate complex ideas clearly and think creativelyto design and deliver engaging content and activities will be key. The role also includes active participation in the development and culture of ICHP as an organisation, sharing responsibility for making ICHP a great place to work.

  • Support the Senior Qualitative Insights and Engagement Manager to implement ICHPs overall strategic approach to qualitative insights and engagement in line with business objectives.
  • Contribute to the day-to-day planning and delivery of a high-quality qualitative insights and engagement programme.
  • Support the delivery of our growing deliberation and engagement portfolio, through interviews, workshop planning and stimulus design.
  • Independently lead on planning and delivering qualitative activities to support member as well as client-facing work. For example, depth interviews and focus groups with a wide range of stakeholders.
  • Collate findings from qualitative activities and synthesise these to create accessible and actionable insights.
  • Working closely with colleagues across ICHP to ensure an aligned approach to projects.
  • Sharing subject matter expertise with colleagues through leading internal teaching sessions and regularly acting as an expert advisor for colleagues and stakeholders.
  • Develop and maintain relationships with professional bodies and networks, charities, advocacy groups, patient and public networks and leads across North West London and elsewhere.
  • Represent ICHP in regional and national engagement and involvement networks as necessary.
  • Use project management skills to ensure we deliver tangible outcomes and use a variety of methodologies to measure them.
  • Ensure client work is co-ordinated with other parts of ICHP to provide a seamless, integrated experience.

The Qualitative Insights and Engagement Manager will report to theSenior Qualitative Insights and Engagement Manager, and will help tolead the design and delivery of qualitative insight activities acrossICHP.

Working with the Senior Qualitative Insights and EngagementManager, this post will manage the design and delivery of qualitativeinsights activities to support the successful delivery of projects.

You will also be required to work autonomously using your experience and skills to offer expert guidance to ICHP colleagues and external stakeholders to ensure that qualitative insights contribute tosuccessful outcomes.

The post-holder will bring a knowledge of qualitative research techniques and experience and a range of involvement methodologies - including deliberation, facilitation, survey development, interviewing and co-design.

The ability to communicate complex ideas clearly and think creativelyto design and deliver engaging content and activities will be key. The role also includes active participation in the development and culture of ICHP as an organisation, sharing responsibility for making ICHP a great place to work.



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