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Ward Clerk inSheffield inSheffield PUBLISHED MON 27 JAN 2025

Band 2  PERMANENT  GOOD SALARY 

CANCER NHS WEEKEND

Sheffield Teaching Hospitals NHS Foundation Trust

Opportunity to work in a reputable NHS foundation trust, contributing to essential healthcare services.
Engagement with a diverse patient population, providing meaningful support to those with gynaecological conditions.
Development of strong communication and interpersonal skills through interactions with patients and medical staff.
Experience in a dynamic work environment with varied responsibilities, including reception work and administrative tasks.
Flexible working hours with shift schedules that accommodate work-life balance and offer pay enhancements for weekend shifts.
Being part of a dedicated and hard-working team that values professionalism and excellent patient service.
Possibility for career advancement within the healthcare administrative sector, enhancing qualifications and skills in a respected institution.
The Ward Clerk position in the Gynaecology Department at Sheffield Teaching Hospitals NHS Foundation Trust involves providing comprehensive administrative support within the outpatient department or inpatient ward. The role includes responsibilities like reception work, organizing clinic schedules, filing, and effective communication with patients and medical staff both in person and over the phone. Candidates should possess strong communication skills, professionalism, and previous experience with public interaction and IT systems while adhering to GDPR guidelines.

This position requires shift work from 7 am to 7 pm, Monday to Friday, and 7 am to 3 pm on weekends and bank holidays, with pay enhancements for weekend work. The ideal candidate will be enthusiastic, polite, and able to deliver excellent service while coordinating office duties in a busy healthcare environment.

More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
More about CANCER
Cancer remains one of the most significant health challenges in the United Kingdom, impacting millions of lives each year. According to Cancer Research UK, nearly one in two people in the UK will be diagnosed with cancer at some point in their lifetime, highlighting the pervasive nature of this disease. Learn more...
Useful skills for a Ward Clerk:
To work as a Ward Clerk in the UK, you typically need a mix of administrative skills, interpersonal skills, and an understanding of healthcare environments. Here are some key skills and qualifications:
Essential Skills:
1. Administrative Skills:
- Proficiency in using office software (e.g., Microsoft Office, spreadsheets).
- Experience with filing systems and maintaining accurate records.
- Ability to manage appointments and scheduling.
2. Communication Skills:
- Strong written and verbal communication skills for interacting with patients, families, and healthcare professionals.
- Ability to convey information clearly and effectively.
3. Interpersonal Skills:
- A compassionate and approachable manner when dealing with patients and their families.
- Ability to work as part of a team within a busy healthcare environment.
4. Organizational Skills:
- Excellent organizational abilities to manage multiple tasks and prioritize effectively.
- Attention to detail to ensure accuracy in patient records and documentation.
5. Customer Service Skills:
- A focus on providing high-quality service to patients and visitors.
- Ability to handle inquiries and complaints in a professional manner.
6. Computer Skills:
- Familiarity with electronic patient record systems and other healthcare-related software.
- Basic IT skills for troubleshooting common issues.
Additional Skills:
1. Knowledge of Health and Safety Regulations:
- Understanding of healthcare policies and procedures to maintain a safe environment.
2. Confidentiality Awareness:
- Awareness of data protection and confidentiality issues related to patient information.
3. Problem-Solving Skills:
- Ability to identify issues and resolve them quickly and effectively.
4. Flexibility and Adaptability:
- Willingness to work various shifts, including evenings and weekends, as required.
Qualifications:
- A minimum of GCSEs in English and Maths or equivalent qualifications is often required.
- Previous experience in a healthcare setting or administrative role can be beneficial.
- Some positions may require specific training or certifications related to healthcare administration or patient care.
Personal Qualities:
- Patience and empathy towards patients and their families.
- A proactive attitude and the ability to work under pressure.
- Strong work ethic and reliability.
 


in Sheffield click to show distance
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