Catering Assistant inBridgend inBridgend PUBLISHED TUE 3 DEC 2024

Band 2 PERMANENT

Cwm Taf Morgannwg University Health Board rODpr9cH

The role of Catering Assistant with Cwm Taf Morgannwg University Health Board in Bridgend involves supporting the Facilities team in providing catering services to patients, staff, and visitors while adhering to health and safety policies. Key responsibilities include food preparation, meal service, cleaning of catering areas, and assisting nursing staff with meal delivery on wards. The post holder will serve beverages and meals professionally, operate a cash register, and maintain cleaning schedules for all catering environments.

Additionally, the Catering Assistant may be required to respond to major incidents or adverse weather conditions by working outside normal hours as part of the Facilities Services contingency plan. The position is adaptable and may evolve over time in line with organisational needs, with ongoing assessments of duties to ensure alignment with the role's grading and departmental development.

To support the Facilities (Hotel Services) team in delivering catering services to patients, staff and visitors in accordance with the Health Board Food Safety policy and all related and relevant policies, procedures and legislative requirements.

To assist in developing, maintaining and promoting the highest standards of service delivery, supporting, team working practices and the Facilities Unit commitment to EFQMS; and helping to maintain open and effective communications.

The post holder will work either as part of the ward based catering team or as part of the Main Kitchen catering team and will be responsible for food preparation or regeneration, meal service and cleaning of all catering areas.

The Principal Duties of the job are as follows:

To prepare food and beverages in accordance with Health Board policy, procedures and legislative requirements;
To assist nursing staff with meal service at ward level;
To serve beverages at ward level in accordance with patient requests;
To serve staff and customers in the dining room providing a professional and polite service;
To operate the cash register accurately;
To ensure all catering areas are cleaned in accordance with daily and weekly cleaning schedules.

In the event of a major incident or to support adverse weather or other Facilities services contingency, the post holder may be required to be called in outside of normal working hours to support the Facilities Services in the contingency actions when and where required.

The duties of this post are not inflexible or exhaustive and will be reviewed periodically and may be changed to be consistent with the grading of the post as the organisation or department develops and following consultation with the post holder.