Patient Co-Ordinator inWorthing inWorthing PUBLISHED
WED 15 JAN 2025
Candidates should possess excellent communication and interpersonal skills, a strong telephone manner, and organisational abilities. Proficiency in Microsoft Office and a capacity to adapt to new systems are essential, along with a self-motivated nature and the ability to prioritize tasks effectively. The role emphasises empathy, confidentiality, and a commitment to supporting patients throughout their care process.
An exciting opportunity has arisen for someone who enjoys working with people, building relationships and is passionate about providing excellent care to our patients. The focus of the role is being the first point of contact for our patients, taking inbound and making outbound calls to patients about their appointments. You will perform administration duties as they arise whilst following processes and procedures.
Support patients and be first point of contact To maintain high standards of patient care at all times, responding sensitively to patients who are emotional and/or distressed To provide advice to patients about the services we provide which are available to them. To use communication skills including empathy, tact and reassurance in handling all call To maintain a robust approach to data quality and patient confidentiality
About us
Natural ability to empathise with patients and demonstrate a genuine care Good communication and strong interpersonal skills Excellent telephone manner Excellent organisational skills and attention to detail Highly proficient in Microsoft Office and other systems The ability to learn and adapt to new internal systems Self-motivated and self-starter with the ability to prioritise and schedule work independently
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