Southport PUBLISHED THU 5 DEC 2024

Band 8a: £53,755 to £60,504 a year (exclusive of London Weighting) PERMANENT
NHS

NHS England r3l7347B

Impactful Role, As a Data Operations Manager, you play a crucial role in ensuring secure access to data, directly contributing to improved health and care partnerships.

Leadership Opportunities, The position allows you to lead a dedicated team, fostering collaboration and innovation within the Data Access Service department.

Diverse Stakeholder Engagement, You engage with a variety of stakeholders, enhancing your communication skills and expanding your professional network across the NHS and beyond.

Agile Work Environment, You will manage external suppliers and contractors in an agile setting, promoting a flexible and responsive work culture that adapts to change quickly.

Skills Development, The role demands technical acumen as well as managerial skills, providing an excellent opportunity for professional growth and development in both areas.

Contribution to System Improvements, You will actively drive system enhancements that lead to efficiencies, which is both rewarding and beneficial for the entire organization.

The Data Operations Manager role at NHS England, based in Leeds, London, or Southport, focuses on managing the systems and reports that support the Data Access Service's Secure Data Environment. This position involves leading a team responsible for providing secure access to data products for users outside NHS England and improving service delivery in response to evolving demands. Key responsibilities include delivering system enhancements, ensuring user engagement with stakeholders, and managing relationships with external suppliers and contractors.

In this role, the successful candidate will facilitate workshops with diverse users to communicate ideas and address technical issues clearly, particularly for non-technical audiences. The manager will work closely with Data Access functions to redesign systems for greater efficiency and provide assurance to the Head of Service that changes align with ongoing business activities. There may be opportunities to fill similar roles as well, and interviews are likely to take place in January due to the holiday period.

The Data Access and Partnerships area is responsible for ensuring effective access to data products for internal and external users. It includes three functions: Data Governance & Assurance, Data Access Service and Data Portfolio management. Together these provide the Health and Care Partnerships and Data Access Control components of the Data & Analytics Operating Model.

This role sits within the Data Access Service: Secure Data Environment Service & Systems Management team.

Data Access Service: Secure Data Environment Service & Systems Management is a team of around 31 WTE. Its purpose is to provide users outside NHS England with secure access to data products through secure data environments and to manage the systems that support applications, management of the data access process and reporting.

As a Data Operations Team Manager you will lead the team responsible for managing the systems and reports used to support the delivery of the Data Access services and ensuring the service improvements required are implemented to support the ever-changing demands on the Service.

You will also be responsible for delivering support to the Data Access Service Teams and functions in the use of the systems and reports available.
You will take the lead in delivering system improvements, be proactive and able to talk to senior stakeholders to ensure the systems and reports you support work for everyone, and user needs are at the heart of everything you do.
You will provide assurance to the Head of Service to ensure system changes support the continued business as usual activities whilst driving through system changes, and work alongside the Data Access functions to redesign the systems to drive through efficiencies and benefits.
You will manage external suppliers and contractors in an agile way to ensure customer satisfaction through early and continuous delivery of changes.
You will be required to facilitate workshops and hold meetings with a diverse range of users and stakeholders using multiple remote and face to face methods ensuring ideas are communicated clearly and any technical issues are explained appropriately to non-technical audiences.

About us
This advert has attached Assignment Briefs/ information relating to roles currently vacant. However, please be aware that this recruitment may also be used to fill other positions that become vacant after the time of advert, for which Assignment Briefs or team information are not available. This will be limited to roles where the competencies to be assessed and requirements for the role are appropriately similar. Due to the upcoming holidays, interviews may be held in January.

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The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

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