Dispensary Manager inHalstead inHalstead PUBLISHED
SUN 17 NOV 2024
Depending on experience
PERMANENT GOOD SALARY
Primary Care Careers rD8BMKk6
Hedingham Medical Centre is seeking an experienced Dispensary Manager to oversee the daily operations of their rural practice's dispensary on a full-time basis. The main responsibilities include managing the dispensary team, including staff scheduling and training, as well as handling stock management and purchasing. The role also involves ensuring compliance with regulatory standards, overseeing the dispensing of prescriptions, and managing patient interactions regarding charges.
The ideal candidate will be skilled in driving profitability through effective supplier negotiations and maintaining service levels within the dispensary. Additional tasks involve handling controlled substances, managing financial records, and collaborating with local pharmacists. This position presents a great opportunity for a dedicated dispenser looking to take on a leadership role in a dynamic healthcare setting.
The ideal candidate will be skilled in driving profitability through effective supplier negotiations and maintaining service levels within the dispensary. Additional tasks involve handling controlled substances, managing financial records, and collaborating with local pharmacists. This position presents a great opportunity for a dedicated dispenser looking to take on a leadership role in a dynamic healthcare setting.
Hedingham Medical Centre are looking to welcome an experienced dispensary manager into our busy practice, to deal with the day-to-day management of our rural general practice dispensary. This position is offered on a full-time basis.
The main purpose of the role is to effectively manage the dispensary staff whilst leading on driving profitability and effective buying and stock management. You will be responsible for overseeing and managing the day to day running of the dispensary and tasked to meet and maintain required service levels.
Please note, we reserve the right to close or extend this position depending on application numbers. We urge candidates to apply as early as possible.If you are an experienced dispenser looking for an exciting new role, then we'd love to hear from you.
- Management of the dispensary team in line with best practice including managingstaff rotas, holiday planning etc.
- Stock management/purchasing.
- Negotiate discounts and deals with pharmacy suppliers.
- Involvement with recruitment and training of new dispensing staff including performance reviews.
- Assist in identifying and overcoming areas of concern with employees to maximise employee satisfaction.
- Dispensing acute/repeat/private prescriptions.
- Updating patients repeat screens on GP's instructions.
- Dispensing private prescriptions.
- Checking colleagues dispensing.
- Handing out prescriptions and collecting charges and collecting and recording private charges.
- Sorting, stamping and endorsing prescriptions.
- Ensuring prescriptions are endorsed correctly in order to ensure correct reimbursement.
- Controlled drugs handling, storage, record keeping and associated regulations.
- Liaise with local pharmacist.
- Collection of monthly PPA returns.
- Oversee the checking of purchase invoices and marking of PA items.
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If you would like to find out more information about this role, please see the attached job specification.
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Useful skills for a Dispensary Manager:
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Working as a Dispensary Manager in the UK requires a combination of technical knowledge, managerial skills, and customer service abilities. Here are some key skills and qualifications that are generally needed for this role:
Essential Skills:
1. Pharmaceutical Knowledge:
- Understanding of pharmacology, drug interactions, and medication management.
- Familiarity with various medications and their uses, side effects, and contraindications.
2. Regulatory Compliance:
- Knowledge of UK laws and regulations concerning the dispensing of medication, including the Misuse of Drugs Act and the Medicines Act.
- Understanding of regulatory bodies, such as the General Pharmaceutical Council (GPhC) regulations.
3. Management Skills:
- Experience in managing a team, including training, mentoring, and performance evaluations.
- Strong organizational skills to oversee inventory management, stock control, and ordering processes.
4. Customer Service Skills:
- Excellent communication skills to interact with patients, healthcare professionals, and staff effectively.
- Ability to handle customer complaints and concerns professionally.
5. Record Keeping:
- Proficiency in maintaining accurate records and documentation related to prescriptions, inventory, and patient information.
6. Problem-Solving Abilities:
- Capability to address issues that arise in the dispensary, whether they are related to staff, inventory, or customer service.
7. Financial Management:
- Understanding of budgeting and financial management related to the dispensary’s operations.
8. IT Skills:
- Proficiency with pharmacy management software and general IT skills for maintaining patient records and dispensing systems.
Qualifications:
1. Pharmacy Degree:
- A degree in pharmacy (MPharm) is typically required to work as a Pharmacist or Dispensary Manager.
2. Registration:
- Registration with the General Pharmaceutical Council (GPhC) is essential.
3. Experience:
- Previous experience working in a pharmacy setting, preferably in a supervisory or management role.
4. Continuous Professional Development:
- Willingness to engage in ongoing training and professional development to stay updated on best practices and regulatory changes.
5. Leadership and Teamwork:
- Skills in fostering a team-oriented environment and being an effective leader.
Additional Skills:
- Attention to Detail: Ensuring accuracy in dispensing medications.
- Compassion and Empathy: Understanding patient needs and providing support.
- Crisis Management: Ability to handle emergencies or unexpected situations calmly and effectively.
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