Ward ClerkinBanbury inBanburyPUBLISHED THU 28 NOV 2024

Band 3: £24,071 to £25,674 a year per annum pro rata PERMANENT GOOD SALARY

NHSWEEKEND

Oxford University Hospitals NHS Foundation Trustrvm5F2VT

Opportunity to work in a dynamic and challenging environment, enhancing your administrative skills.

Provides a chance to make a significant impact on patient care by ensuring smooth processes from admission to discharge.

Enhances interpersonal and communication skills by interacting with a diverse range of patients and colleagues.

Offers the flexibility of weekend working hours, allowing for better work-life balance.

Potential for career development and further training within the NHS framework.

Part of a dedicated healthcare team in a respected institution, contributing to the high standards of the Oxford University Hospitals NHS Foundation Trust.

Gains valuable experience in electronic patient records (EPR), an essential skill in modern healthcare settings.

The Oxford University Hospitals NHS Foundation Trust is seeking a Ward Clerk for the Medical Unit at Horton General Hospital in Banbury. The role involves providing comprehensive and confidential administrative support across two medical wards. Candidates should possess strong interpersonal and communication skills to interact sensitively with a diverse group of people. Essential qualifications include good general education, IT proficiency, and previous experience in the NHS or customer service. The position requires excellent organisational abilities, attention to detail, and the capacity to work effectively under pressure. Desirable qualifications include a recognized IT qualification. Working hours are Saturdays and Sundays from 8:30 AM to 4 PM.

Opportunity to work in a dynamic and challenging environment, enhancing your administrative skills.

Provides a chance to make a significant impact on patient care by ensuring smooth processes from admission to discharge.

Enhances interpersonal and communication skills by interacting with a diverse range of patients and colleagues.

Offers the flexibility of weekend working hours, allowing for better work-life balance.

Potential for career development and further training within the NHS framework.

Part of a dedicated healthcare team in a respected institution, contributing to the high standards of the Oxford University Hospitals NHS Foundation Trust.

Gains valuable experience in electronic patient records (EPR), an essential skill in modern healthcare settings.

Vacancies have arisen within the Medical Unit at the Horton General Hospital for motivated individuals who enjoy working in a challenging and busy environment providing a comprehensive administrative service working flexibly across two medical wards.

The applicant must have excellent interpersonal and communication skills to effectively deal with a diverse range of people in a sensitive and confidential manner. Good organisational and IT skills are essential and experience of EPR (electronic patient records) would be an advantage.

Working hours are Saturday and Sunday 8.30am - 4pm

To provide comprehensive and confidential administrative and clerical support to the ward team in accordance with the departmental and trust standards. To keep a well organised ward and ensure all relevant systems and processes are kept up to date to ensure smooth patient care from admission to discharge. To provide support and guidance to all colleagues internally and externally in a professional and informed manner.

About us
Detailed job description, main responsibilities and person specifications are available in the attached job description.

Criteria

Essential:

Education - Good general level of education, GCSE or equivalent in English, Good I.T skills, NHS experience of experience in customer service environment, Attention to detail, Excellent Communication skills and ability to communicate effectively with individuals at all levels, excellent keyboard skills, ability to prioritise own workload and meet deadlines, Good interpersonal skills, ability to work effectively under pressure, able to work without supervision, willingness to attend further training as required, flexibility in approach to work and the changing needs of the service.

Desirable:

Education - Recognised I.T qualification

More information related to this job opportunity, from jobsincare:

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More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...

Useful skills for a Ward Clerk: Click to view

To work as a Ward Clerk in the UK, you typically need a mix of administrative skills, interpersonal skills, and an understanding of healthcare environments. Here are some key skills and qualifications:

Essential Skills:

1. Administrative Skills:

- Proficiency in using office software (e.g., Microsoft Office, spreadsheets).

- Experience with filing systems and maintaining accurate records.

- Ability to manage appointments and scheduling.

2. Communication Skills:

- Strong written and verbal communication skills for interacting with patients, families, and healthcare professionals.

- Ability to convey information clearly and effectively.

3. Interpersonal Skills:

- A compassionate and approachable manner when dealing with patients and their families.

- Ability to work as part of a team within a busy healthcare environment.

4. Organizational Skills:

- Excellent organizational abilities to manage multiple tasks and prioritize effectively.

- Attention to detail to ensure accuracy in patient records and documentation.

5. Customer Service Skills:

- A focus on providing high-quality service to patients and visitors.

- Ability to handle inquiries and complaints in a professional manner.

6. Computer Skills:

- Familiarity with electronic patient record systems and other healthcare-related software.

- Basic IT skills for troubleshooting common issues.

Additional Skills:

1. Knowledge of Health and Safety Regulations:

- Understanding of healthcare policies and procedures to maintain a safe environment.

2. Confidentiality Awareness:

- Awareness of data protection and confidentiality issues related to patient information.

3. Problem-Solving Skills:

- Ability to identify issues and resolve them quickly and effectively.

4. Flexibility and Adaptability:

- Willingness to work various shifts, including evenings and weekends, as required.

Qualifications:

- A minimum of GCSEs in English and Maths or equivalent qualifications is often required.

- Previous experience in a healthcare setting or administrative role can be beneficial.

- Some positions may require specific training or certifications related to healthcare administration or patient care.

Personal Qualities:

- Patience and empathy towards patients and their families.

- A proactive attitude and the ability to work under pressure.

- Strong work ethic and reliability.

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Ward ClerkinBanburyinBanburyPUBLISHED THU 28 NOV 2024

Oxford University Hospitals NHS Foundation Trustrvm5F2VT

Ward ClerkinBanbury inBanburyPUBLISHED THU 28 NOV 2024