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Medical Secretary - Oral and Maxillofacial SurgeryinTorquayinTorquayPUBLISHED FRI 29 NOV 2024

Band 3: £24,071 to £25,674 a year per annum pro rata  PERMANENT 
DENTISTRYMAXILLOFACIALNHSORAL AND MAXILLOFACIAL SURGERY

Torbay and South Devon NHS Foundation TrustFollow Torbay and South Devon NHS Foundation Trust

The Torbay and South Devon NHS Foundation Trust is seeking a Medical Secretary to join the Head and Neck Department's Oral and Maxillofacial Surgery, Orthodontics, and Restorative Dentistry Team in Torquay. The role requires an enthusiastic individual with administrative experience, audio typing skills, and a commitment to excellent customer care. Training will be provided for specific patient record systems and databases. Candidates should possess relevant experience, good communication skills, and the ability to work both independently and as part of a team. Responsibilities include providing administrative support, managing investigation tracking, audio typing clinic notes, handling telephone inquiries from patients and GPs, and liaising with medical staff. A good standard of general education, particularly in Maths and English, is required.

More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for a Medical Secretary - Oral and Maxillofacial Surgery:
To work as a Medical Secretary in the UK, you should possess a combination of technical, administrative, and interpersonal skills. Here are the key skills and qualifications that are often required:
Essential Skills:
1. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and keep track of appointments, medical records, and correspondence.
2. Communication Skills: Strong written and verbal communication skills to interact with healthcare professionals, patients, and other stakeholders.
3. Computer Literacy: Proficiency in using Microsoft Office (Word, Excel, Outlook) and medical software (like NHS systems, EMIS, or SystmOne).
4. Typing Skills: Fast and accurate typing skills are essential for transcription and data entry.
5. Attention to Detail: Accuracy is critical when handling patient records, medical documents, and databases.
6. Confidentiality Awareness: Understanding of patient confidentiality and data protection laws (e.g., GDPR) to ensure sensitive information is handled appropriately.
7. Knowledge of Medical Terminology: Familiarity with medical terminology, procedures, and anatomy to understand documents and communicate effectively in a healthcare environment.
8. Customer Service Skills: Ability to assist patients and address their inquiries empathetically and professionally.
9. Teamwork: Ability to work within a multidisciplinary team and collaborate with healthcare professionals.
10. Problem-Solving Skills: Capacity to handle issues that may arise and find solutions quickly.
Qualifications:
- Education: A minimum of GCSEs in English and Maths is usually required. A qualification in business administration or medical administration can be advantageous.
- Experience: Previous experience in an administrative role, especially in a healthcare setting, is beneficial but not always essential.
- Professional Development: Consider obtaining certifications related to medical administration or secretarial work to enhance your qualifications.
Additional Skills:
- Time Management: Ability to manage time effectively and meet deadlines.
- Adaptability: Flexibility to handle changing workloads and environments in a busy medical practice.
- Knowledge of NHS Protocols: Understanding of NHS procedures, policies, and regulations can be helpful.
Conclusion
 


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