Radiology Booking Officer inAbergavenny inAbergavenny PUBLISHED 18 DEC 2023
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You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
The Radiology Directorate within ABUHB are seeking to recruit an enthusiastic and highly motivated individual to join their Administrative and clerical team.
The successful candidate of this exciting post will be an integral member of the
Radiology Booking Service
and is based at Nevill Hall Hospital, Abergavenny. Working as part of a dedicated team of Booking staff, Radiologists, Radiographers and nurses, they will be responsible for the day-to-day booking and maintenance of outpatient appointments for Radiology across the Health Board. The post holder will ensure service users have a positive and professional experience at all times.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
The duties of this new post includes,
- Ensuring all patients appointments are processed in accordance with the internal and national targets.
- Inbound call centre workflow
- Working with Supt Songraphers and Team leader making sure that clinic capacity is utilised so cancellations are kept to a minimum
- All procedure appointments are booked in a timely fashion utilising list capacity across Radiology in ABUHB.
- Liaising with other team members to ensure that waiting times are kept to a minimum, working with the radiology referral and booking manager and booking service team
- Ensure a professional and friendly telephone manner is maintained
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
The Radiology Directorate within ABUHB are seeking to recruit an enthusiastic and highly motivated individual to join their Administrative and clerical team.
The successful candidate of this exciting post will be an integral member of the
Radiology Booking Service
and is based at Nevill Hall Hospital, Abergavenny. Working as part of a dedicated team of Booking staff, Radiologists, Radiographers and nurses, they will be responsible for the day-to-day booking and maintenance of outpatient appointments for Radiology across the Health Board. The post holder will ensure service users have a positive and professional experience at all times.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
The duties of this new post includes,
- Ensuring all patients appointments are processed in accordance with the internal and national targets.
- Inbound call centre workflow
- Working with Supt Songraphers and Team leader making sure that clinic capacity is utilised so cancellations are kept to a minimum
- All procedure appointments are booked in a timely fashion utilising list capacity across Radiology in ABUHB.
- Liaising with other team members to ensure that waiting times are kept to a minimum, working with the radiology referral and booking manager and booking service team
- Ensure a professional and friendly telephone manner is maintained
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