GP Care Navigator (Receptionist) inPinner inPinner PUBLISHED 21 NOV 2024

 PERMANENT 

We are looking for Care Navigator(s) to join our experienced team.To support the practice clinical team by signposting patients to the appropriate healthcare professional or service, working as part of the practices multidisciplinary team. The care navigator will also be expected to undertake reception duties as part of the role, supporting the administrative team in delivering a polite and professional service to the entitled patient population.

We are a training practice for trainee Doctors and medical students, with a supportive team.

Our Patient Participation Group (PPG) is very active and supportive in the running of the practice

The following are the core responsibilities of the Care Navigator.

Process and signpost patients

Managing phones appropriately

Initiate contact with and respond to requests from patients, team members and external agencies

Enter read-code data on Emis

Document handling

Managing registrations

Input data into the patients healthcare records

Direct requests for information to the appropriate team

Manage queries as necessary in an efficient and polite manner

Carry out system searches as requested

Maintain a clean, tidy, effective working area

Monitor and maintain the reception area and noticeboards

Support clinical staff with general tasks as needed

Participate in practice audit as directed

Support administrative staff, providing cover during staff absences

Action incoming emails

Complete opening and closing procedures in accordance with the duty rota

Support pharmacist(s) in the management of prescriptions

Manage the movement of patient medical records

Attend small group and team meetings

Monitor and replenish supplies

Medical Record Envelope management

Support the surgery team to aid the smooth running of the business

About us

The following are the core responsibilities of the Care Navigator.

Process and signpost patients

Managing phones appropriately

Initiate contact with and respond to requests from patients, team members and external agencies

Enter read-code data on Emis

Document handling

Managing registrations

Input data into the patients healthcare records

Direct requests for information to the appropriate team

Manage queries as necessary in an efficient and polite manner

Carry out system searches as requested

Maintain a clean, tidy, effective working area

Monitor and maintain the reception area and noticeboards

Support clinical staff with general tasks as needed

Participate in practice audit as directed

Support administrative staff, providing cover during staff absences

Action incoming emails

Complete opening and closing procedures in accordance with the duty rota

Support pharmacist(s) in the management of prescriptions

Manage the movement of patient medical records

Attend small group and team meetings

Monitor and replenish supplies

Medical Record Envelope management

Support the surgery team to aid the smooth running of the business

We are looking for Care Navigator(s) to join our experienced team.To support the practice clinical team by signposting patients to the appropriate healthcare professional or service, working as part of the practices multidisciplinary team. The care navigator will also be expected to undertake reception duties as part of the role, supporting the administrative team in delivering a polite and professional service to the entitled patient population.

We are a training practice for trainee Doctors and medical students, with a supportive team.

Our Patient Participation Group (PPG) is very active and supportive in the running of the practice

The following are the core responsibilities of the Care Navigator.

Process and signpost patients

Managing phones appropriately

Initiate contact with and respond to requests from patients, team members and external agencies

Enter read-code data on Emis

Document handling

Managing registrations

Input data into the patients healthcare records

Direct requests for information to the appropriate team

Manage queries as necessary in an efficient and polite manner

Carry out system searches as requested

Maintain a clean, tidy, effective working area

Monitor and maintain the reception area and noticeboards

Support clinical staff with general tasks as needed

Participate in practice audit as directed

Support administrative staff, providing cover during staff absences

Action incoming emails

Complete opening and closing procedures in accordance with the duty rota

Support pharmacist(s) in the management of prescriptions

Manage the movement of patient medical records

Attend small group and team meetings

Monitor and replenish supplies

Medical Record Envelope management

Support the surgery team to aid the smooth running of the business

About us

The following are the core responsibilities of the Care Navigator.

Process and signpost patients

Managing phones appropriately

Initiate contact with and respond to requests from patients, team members and external agencies

Enter read-code data on Emis

Document handling

Managing registrations

Input data into the patients healthcare records

Direct requests for information to the appropriate team

Manage queries as necessary in an efficient and polite manner

Carry out system searches as requested

Maintain a clean, tidy, effective working area

Monitor and maintain the reception area and noticeboards

Support clinical staff with general tasks as needed

Participate in practice audit as directed

Support administrative staff, providing cover during staff absences

Action incoming emails

Complete opening and closing procedures in accordance with the duty rota

Support pharmacist(s) in the management of prescriptions

Manage the movement of patient medical records

Attend small group and team meetings

Monitor and replenish supplies

Medical Record Envelope management

Support the surgery team to aid the smooth running of the business



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