Ward Clerk in Darlington inDarlington PUBLISHED MON 25 NOV 2024 Jump to job information section

Band 2 PERMANENT GOOD SALARY

County Durham & Darlington NHS Foundation Trust r6dAAblF

Job description

You will work closely with our experienced and friendly team.The purpose of the role is to provide general clerical, administrative and reception duties to the Acute Medical Unit.

The successful applicant will be expected to work both as part of a team and to use their own initiative and work unsupervised to ensure the effective co-ordination of duties.

Previous clerical experience and knowledge of the healthcare environment would be an advantage.

You will work closely with our experienced and friendly team.The purpose of the role is to provide general clerical, administrative and reception duties.

You will be working with our new EPR (Electronic Patient Record) system and will be involved in the admitting, transfering and discharging patients.

You will be involved in ensuring discharge letters are complete and relevant appointments made.

About us
General clerical, administrative and reception duties, working both as part of a team and to use their own initiative and work unsupervised to ensure the effective co-ordination of duties.
To ensure that all relevant visits to the hospital are correctly inputted onto the system and further follow up investigations are requested.
Will work closely with the coordinator in charge of the shift.
To be competent in e-mails, scanning, photocopying, incoming/outgoing telephone calls, visit to the post room and other departments to transfer referrals.
To complete other admin duties as per the coordinator.

Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.

Requirements

See the job description for full role requirements.

Benefits

Benefits are provided by the employer and will be confirmed during your application.

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More information related to this job opportunity, from jobsincare:

Useful skills for a Ward Clerk: Click to view

To work as a Ward Clerk in the UK, you typically need a mix of administrative skills, interpersonal skills, and an understanding of healthcare environments. Here are some key skills and qualifications:

Essential Skills:

1. Administrative Skills:

- Proficiency in using office software (e.g., Microsoft Office, spreadsheets).

- Experience with filing systems and maintaining accurate records.

- Ability to manage appointments and scheduling.

2. Communication Skills:

- Strong written and verbal communication skills for interacting with patients, families, and healthcare professionals.

- Ability to convey information clearly and effectively.

3. Interpersonal Skills:

- A compassionate and approachable manner when dealing with patients and their families.

- Ability to work as part of a team within a busy healthcare environment.

4. Organizational Skills:

- Excellent organizational abilities to manage multiple tasks and prioritize effectively.

- Attention to detail to ensure accuracy in patient records and documentation.

5. Customer Service Skills:

- A focus on providing high-quality service to patients and visitors.

- Ability to handle inquiries and complaints in a professional manner.

6. Computer Skills:

- Familiarity with electronic patient record systems and other healthcare-related software.

- Basic IT skills for troubleshooting common issues.

Additional Skills:

1. Knowledge of Health and Safety Regulations:

- Understanding of healthcare policies and procedures to maintain a safe environment.

2. Confidentiality Awareness:

- Awareness of data protection and confidentiality issues related to patient information.

3. Problem-Solving Skills:

- Ability to identify issues and resolve them quickly and effectively.

4. Flexibility and Adaptability:

- Willingness to work various shifts, including evenings and weekends, as required.

Qualifications:

- A minimum of GCSEs in English and Maths or equivalent qualifications is often required.

- Previous experience in a healthcare setting or administrative role can be beneficial.

- Some positions may require specific training or certifications related to healthcare administration or patient care.

Personal Qualities:

- Patience and empathy towards patients and their families.

- A proactive attitude and the ability to work under pressure.

- Strong work ethic and reliability.

inDarlington

54.5303840637207 -1.563741683959961 Darlington, County Durham

in Darlington click to show distance

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