Ideal applicants will possess excellent communication skills, the ability to work under pressure, and a team-oriented attitude. Previous receptionist experience and keyboard proficiency are advantageous. The role involves flexible working hours, including nights, weekends, and bank holidays. The Trust values diversity and inclusivity, encouraging applications from individuals of varied backgrounds and offering support for requests related to flexible working arrangements.
A fantastic opportunity has arisen for an enthusiastic, motivated Administrator/Receptionist to join our team in the Emergency Department at York Hospital. This is an exciting time for our Emergency Department, following a £15m investment to expand and reconfigure our Urgent and Emergency Care facilities at York Hospital.
Applicants should have a passion for wanting to provide high quality customer service as the first point of contact to the department, and be able to thrive in a fast paced and sometimes unpredictable environment.
Previous applicants need not apply.
The role involves:
- Registration of patients attending the Emergency Department
- Providing a courteous and efficient reception service
- Ensuring the smooth running of the Emergency Department Administration/Reception, adhering to procedures and guidelines
- Dealing with a variety of enquiries made in person or by telephone
- Undertaking any other tasks as directed
You will need to demonstrate excellent communication/ interpersonal skills, be able to work under pressure, demonstrate self-motivation and be a team player with a wide range of varying duties. You will take pride in your work, and always be professional, proactive and courteous. Previous receptionist experience and keyboard skills would be an advantage.
The successful applicant would need to be flexible as the job entails working nights, weekends, bank holidays with unsocial hours as part of the role.
About us
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact:
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
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