Project Support Officer inBicester inBicester PUBLISHED THU 24 OCT 2024

A Project Support Officer (PSO) plays a critical role in ensuring successful project delivery across various Federations and Departments by offering proactive support, coordination, and communication services to ensure effective project implementation and seamless execution.

Key duties may include:

Project Documentation and Reporting:

Contribution: Produce and manage documentation such as project plans, schedules, and regular status reports to maintain workflow performance tracking as well as document progress toward key mile-stones and deliverables.

Impact & Outcome: Timely and accurate project updates enable stakeholders to stay informed of project status updates, leading to improved decision making processes, eliminating confusion and increasing transparency of a project's status.

Communication:

Contribution: Contribute as the central point for all project communications; host meetings to provide updates to stakeholders regarding project development, issues, and risks.

Impact & Outcome: Effective communication facilitates teamwork between teams and stakeholders, helping ensure alignment with the quick resolution of any issues that arise, leading to smoother project delivery.

Project Planning & Coordination:

Contribution: Assist with project-related meetings by creating agendas, leading discussions, documenting action points and following up, and helping the workstream lead with administrative tasks to in-crease workflow efficiency.

Impact & Outcome: Efficient project coordination helps maintain momentum while ensuring that all team members remain on the target with their deliverables, contributing to timely project completion.

About us

Main Responsibilities

1. Risk Management

Contribution: Assessing and mitigating project-related risks jointly with senior management.

Impact and Outcome: Proactive risk management ensures that potential disruptions are minimised, timelines are adhered to, and projects stay on schedule, thereby reducing costly delays or failures.

2. Stakeholder Mapping & Management

Contribution: Create and foster strong relationships, while enabling effective communication and cooperation to ensure that project goals are understood and supported by all stakeholders.

Impact and Outcome: Leads to strong stakeholder engagement which will increase buy-in, lower resistance levels, and foster cooperation, ultimately leading to smoother project execution and greater chances of achieving the project objectives.

3. Meeting Coordination & Minute Taking.

Contribution: Organise and coordinate cross-functional meetings, prepare agendas, take minutes and track actions taken by meeting attendees.

Impact & Outcome: Properly coordinated meetings with clear agendas and action points lead to improved decision making, accountability, timely task completion, and project advancement all of which accelerate project development.

4. Documentation and Reporting

Contribution: To keep project documentation up to date while producing regular status reports to stakeholders, provide support in creating presentation materials to present during project reviews/updates.

Impact and Outcome: Accurate and detailed documentation ensures that project progress can be seen and measured easily, leading to informed stakeholders and an easier approval process during reviews.

5. Administrative Support

Contribution: provide support by managing travel arrangements, filing systems, and compliance documentation to meet organisational standards on project deliverables.

Effect and Outcome: Appropriate administrative support ensures smooth project operations by meeting requirements within the budget, minimising disruptions, and optimising resource utilisation.

6. Budget & Resource Monitoring

Contribution: Track project budgets and resource allocation to ensure that they stay within the financial parameters while using resources efficiently.

Impact & Outcome: Proper financial monitoring ensures that projects remain on the budget, eliminating cost overruns while maximising resource utilisation efficiency.

Other Requirements

Additional travel may be required to attend meetings and project events across federations in Oxfordshire and Northamptonshire

Key Behaviours

At Principal Medical Ltd (PML), the key behaviours and values centre around providing high-quality, community-based healthcare.

PML emphasises integrity, innovation, and collaboration among healthcare professionals to deliver efficient primary and community health services.

The organisation values teamwork and reinvests surpluses into services to benefit patients and support General Practice.

These values align with PMLs mission to improve patient outcomes and ensure cost-effective care across their network in Oxfordshire and Northamptonshire.

1. Integrity and Ethical Leadership:

Acts with integrity and maintains high ethical standards, ensuring that all project activities align with PMLs core values of improving patient outcomes and providing high-quality, community-based healthcare services.

2. Collaboration and Teamwork:

• Strong emphasis on collaboration, both within the project team and across other departments, supporting the successful delivery of projects that contribute to PMLs patient-first mission.

3. Innovation and Continuous Improvement:

• Commitment to innovation and continuous improvement, with a focus on enhancing project outcomes and processes in line with PMLs objective of reinvesting in community healthcare.

4.Adaptability:

• Resilient and adaptable in a dynamic and evolving healthcare environment, demonstrating the ability to manage multiple projects and competing priorities while ensuring compliance with healthcare regulations and PMLs internal processes.