Patient Safety & Improvement Administrator inGillingham inGillingham PUBLISHED 9 DEC 2023
Medway NHS Foundation Trust r4SHtV4X
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Ensure effective liaison and communication with all Trust staff in relation to Patient Safety policies, procedures and guidelines ensuring that all staff are aware of their responsibilities. Implementing new policies in line with national guidance and proposing changes to current and existing policies to improve efficiency, systems and processes.
Support in the dissemination of key patient safety information within the Trust.
To provide comprehensive administrative support to assist with ensuring the Incident Management processes are followed, including general administrative tasks such as scanning, filing, minuting, agendas and monitoring of the electronic filing system, ensuring it is up to date and accurate at all times.
Contribute to monitoring, analysis and evaluation of themes and trends, highlighting problems or apparent risk areas and any subsequent changes in or improvement practice that have taken place.
Monitor the teams generic email accounts, ensuring that all emails receive a response and actions are completed
Managing own workload with day to day planning and prioritisation of tasks to be completed to ensure timeframes are met. This will include allocating and tracking tasks and input to/from other individuals, including clinical staff outside of the team such as to Medical Patient Safety Leads and escalating as appropriate to ensure timeframes are met.
Ensuring that incidents meeting the trusts automatic criteria are flagged with the Patient Safety & Improvement Practitioner/Leads and reported onto the LFPSE within the 48 working hour deadline
Submitting completed reports to the Integrated Care Board within agreed timeframes
Maintain departmental databases, ensuring new information is inputted in a timely manner
Monitor and update Investigation logs, notifying the Patient Safety Practitioner and or Investigators of approaching deadlines in need of escalation
To quality check and ensure the relevant incident and investigation documentation and LFPSE information is entered onto the Incident Management System, following up with Directorate Governance Teams if information is missing or ambiguous.
To act as a point of contact for departments directly associated with the Patient Safety & Improvement Team on the telephone and in person using initiative to take appropriate action within limits of own role
Ensure that all urgent and/or confidential communications are received and distributed from and to the relevant parties in a timely manner
Source and gather information to assist the Patient Safety & Improvement Team in ensuring deadlines are met
Support the Integrated Governance Systems Practitioner in the ongoing review of the Incident management system to ensure it remains fit for purpose.
Ensure that all urgent and/or confidential communications are received and distributed from and to the relevant parties in a timely manner.
To be responsible for the development and administration of agendas, taking notes/minutes outlining key actions and decisions taken for designated meetings as required
To locate and obtain patient health records as requested within the hospital and from the offsite library as required, ensuring they are tracked accurately to the correct location as required for patient safety purposes
Providing specialist training to new members of the patient safety team and wider organisation as to the systems and processes for the effective management of incident investigations and reporting.
Undertakes audits to provide assurance as to the effectiveness of the systems and processes for the management, reporting and investigation of incidents.
Supporting patients in their families in remaining up to date with the status of incident investigation reports and arranging family meetings as required.
Support the Patient Safety Team through the management of internal resources, equipment and stock undertaking re-ordering.
Patient Safety & Improvement Administrator
Division: Corporate
Care Group: Corporate Nursing
Band: 3
Salary: £24,£25,674 per annum
Interview Date: 28th October 2024
We are recruiting for a
Patient Safety & Improvement Administrator
who shares our ambition and vision to deliver the
Best of Care by the Best People
and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.
Delivering the day to day systems and processes to support the effective management and investigation of incidents, providing support and information to staff to deliver trust wide systems and processes.
Providing a comprehensive and high quality support and administrative service to the Patient Safety Team supporting the PSIRF processes enabling the team to fulfil their role.
To provide comprehensive administrative support to assist with ensuring the Incident Management processes are followed, including general administrative tasks such as scanning, filing, minuting, agendas and monitoring of the electronic filing system, ensuring it is up to date and accurate at all times.
Monitor the teams generic email accounts, ensuring that all mails receive a response and actions are completed
Maintain departmental databases, ensuring new information is inputted in a timely manner
To act as a point of contact for departments directly associated with the Patient Safety & Improvement Team on the telephone and in person using initiative to take appropriate action within limits of own role
Our values are
B
old,
E
very Person Counts,
S
haring and Open and
T
ogether. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.
We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.
To contribute to our exciting future and become part of our team, apply today.
Ensure effective liaison and communication with all Trust staff in relation to Patient Safety policies, procedures and guidelines ensuring that all staff are aware of their responsibilities. Implementing new policies in line with national guidance and proposing changes to current and existing policies to improve efficiency, systems and processes.
Support in the dissemination of key patient safety information within the Trust.
To provide comprehensive administrative support to assist with ensuring the Incident Management processes are followed, including general administrative tasks such as scanning, filing, minuting, agendas and monitoring of the electronic filing system, ensuring it is up to date and accurate at all times.
Contribute to monitoring, analysis and evaluation of themes and trends, highlighting problems or apparent risk areas and any subsequent changes in or improvement practice that have taken place.
Monitor the teams generic email accounts, ensuring that all emails receive a response and actions are completed
Managing own workload with day to day planning and prioritisation of tasks to be completed to ensure timeframes are met. This will include allocating and tracking tasks and input to/from other individuals, including clinical staff outside of the team such as to Medical Patient Safety Leads and escalating as appropriate to ensure timeframes are met.
Ensuring that incidents meeting the trusts automatic criteria are flagged with the Patient Safety & Improvement Practitioner/Leads and reported onto the LFPSE within the 48 working hour deadline
Submitting completed reports to the Integrated Care Board within agreed timeframes
Maintain departmental databases, ensuring new information is inputted in a timely manner
Monitor and update Investigation logs, notifying the Patient Safety Practitioner and or Investigators of approaching deadlines in need of escalation
To quality check and ensure the relevant incident and investigation documentation and LFPSE information is entered onto the Incident Management System, following up with Directorate Governance Teams if information is missing or ambiguous.
To act as a point of contact for departments directly associated with the Patient Safety & Improvement Team on the telephone and in person using initiative to take appropriate action within limits of own role
Ensure that all urgent and/or confidential communications are received and distributed from and to the relevant parties in a timely manner
Source and gather information to assist the Patient Safety & Improvement Team in ensuring deadlines are met
Support the Integrated Governance Systems Practitioner in the ongoing review of the Incident management system to ensure it remains fit for purpose.
Ensure that all urgent and/or confidential communications are received and distributed from and to the relevant parties in a timely manner.
To be responsible for the development and administration of agendas, taking notes/minutes outlining key actions and decisions taken for designated meetings as required
To locate and obtain patient health records as requested within the hospital and from the offsite library as required, ensuring they are tracked accurately to the correct location as required for patient safety purposes
Providing specialist training to new members of the patient safety team and wider organisation as to the systems and processes for the effective management of incident investigations and reporting.
Undertakes audits to provide assurance as to the effectiveness of the systems and processes for the management, reporting and investigation of incidents.
Supporting patients in their families in remaining up to date with the status of incident investigation reports and arranging family meetings as required.
Support the Patient Safety Team through the management of internal resources, equipment and stock undertaking re-ordering.
Patient Safety & Improvement Administrator
Division: Corporate
Care Group: Corporate Nursing
Band: 3
Salary: £24,£25,674 per annum
Interview Date: 28th October 2024
We are recruiting for a
Patient Safety & Improvement Administrator
who shares our ambition and vision to deliver the
Best of Care by the Best People
and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.
Delivering the day to day systems and processes to support the effective management and investigation of incidents, providing support and information to staff to deliver trust wide systems and processes.
Providing a comprehensive and high quality support and administrative service to the Patient Safety Team supporting the PSIRF processes enabling the team to fulfil their role.
To provide comprehensive administrative support to assist with ensuring the Incident Management processes are followed, including general administrative tasks such as scanning, filing, minuting, agendas and monitoring of the electronic filing system, ensuring it is up to date and accurate at all times.
Monitor the teams generic email accounts, ensuring that all mails receive a response and actions are completed
Maintain departmental databases, ensuring new information is inputted in a timely manner
To act as a point of contact for departments directly associated with the Patient Safety & Improvement Team on the telephone and in person using initiative to take appropriate action within limits of own role
Our values are
B
old,
E
very Person Counts,
S
haring and Open and
T
ogether. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.
We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.
To contribute to our exciting future and become part of our team, apply today.
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