Receptionist inSouthend On Sea inSouthend On Sea PUBLISHED MON 4 NOV 2024

PERMANENT GOOD SALARY
ENHANCED DBS MATERNITY PENSION

Brook rxeamYKv

Brook is seeking a full-time Receptionist for their Southend On Sea location, offering a salary of £23,400 and permanent employment status. The role involves providing reception services, information, and referrals to clients in a respectful and non-judgmental manner, while maintaining up-to-date records and using IT systems. The successful candidate will work 37.5 hours per week, including one Saturday every four weeks. Upon completing the probationary period, they can participate in a 4 Day Week program, allowing for a 20% reduction in working hours without a pay decrease.

Brook, the UK’s leading sexual health and wellbeing charity, prioritizes inclusivity and community welfare. The organisation offers various employee benefits, including generous annual leave, flexible working options, and training opportunities. Applicants are advised to submit their applications promptly, as the position may close once sufficient applications are received. An enhanced DBS check and proof of the right to work in the UK are required for the role.

Hours: Full Time 37.5 Hours per week (Upon completing your probationary period, you will be eligible to join the 4 Day Week program, which allows you to work 20% fewer hours without a decrease in salary)

Contract: Permanent

Location: Southend On Sea

Salary: £23,400

Closing date: 28/11/2024

Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.

Job Overview:

To provide reception, referral, and information to clients in a flexible, respectful and non-judgemental manner, including referring to others, and answering queries; keeping up-to-date records and files; using IT systems and word-processing as appropriate. Must be able to work 1:4 Saturdays (1x Saturday every 4x weeks)

To learn more about the role and person specification please read the attached role specification' which can be found on the application form.

About us
Hours: Full Time 37.5 Hours per week (Upon completing your probationary period, you will be eligible to join the 4 Day Week program, which allows you to work 20% fewer hours without a decrease in salary)

Contract: Permanent

Location: Southend On Sea

Salary: £23,400

Closing date: 28/11/2024

Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.

Job Overview:

To provide reception, referral, and information to clients in a flexible, respectful and non-judgemental manner, including referring to others, and answering queries; keeping up-to-date records and files; using IT systems and word-processing as appropriate. Must be able to work 1:4 Saturdays (1x Saturday every 4x weeks)

To learn more about the role and person specification please read the attached role specification' which can be found on the application form.

About Brook:

Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality.

Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health.

We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need.

Benefits of working for Brook:

4 Day Week (Working 20% hours less without salary decrease)

Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays

Sick pay (from 3 up to 12 weeks fully paid)

Flexible working

Gratitude scheme

Assisted purchase scheme

Cycle to Work up to £1k

Employee Assistance Programme (EAP)

Long service awards

Maternity and paternity pay

Pension scheme – with contributions matched up to a maximum of 4%

Training and development opportunities

Coaching

Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.

Please note: internal applicants with live sanctions will not be considered for this role.

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible.

Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role.

If you are interested in applying for this post, please review the Job Description and complete an application form.

Thank you for your interest in working for Brook.

Brook Safeguarding with Purpose

Working with People Safely. Safe Place, Safe People.

More information related to this job opportunity, from jobsincare:

Possible interview questions for this job Click to view Start practice interview NEW!

Please wait...this will take a moment...

Useful skills for a Receptionist: Click to view

To work as a receptionist in the UK, you'll need a mix of technical, interpersonal, and organizational skills. Here are some key skills and qualities that are typically required:

Technical Skills:

1. Computer Proficiency: Familiarity with word processing, spreadsheet software, and email systems. Knowledge of office management software and appointment scheduling tools can be beneficial.

2. Telephone Skills: Ability to handle calls professionally, take messages accurately, and use telephone systems effectively.

3. Data Entry: Attention to detail when inputting and managing information in databases.

Interpersonal Skills:

1. Communication Skills: Strong verbal and written communication skills to interact effectively with clients, visitors, and staff.

2. Customer Service Skills: Ability to provide a warm and friendly welcome, as well as address inquiries and concerns in a professional manner.

3. Problem-Solving: Capability to handle unexpected situations calmly and effectively.

Organizational Skills:

1. Time Management: Ability to prioritize tasks, manage appointments, and keep the reception area running smoothly.

2. Multitasking: Skill in handling various tasks simultaneously, such as answering phones, greeting visitors, and managing paperwork.

3. Attention to Detail: Ensuring accuracy in message-taking, appointment scheduling, and maintaining records.

Personal Qualities:

1. Professionalism: A keen sense of professionalism in appearance and behavior, as the receptionist represents the company.

2. Adaptability: Flexibility to adapt to different situations and changes in the work environment.

3. Teamwork: Ability to work collaboratively with other staff members in a busy office.

Additional Considerations:

- Experience: Previous experience in customer service or office administration can be advantageous.

- Language Skills: Proficiency in multiple languages can be a plus, especially in multicultural environments.

- Health and Safety Awareness: Basic understanding of health and safety regulations to ensure a safe work environment.

Similar Receptionist roles

ReceptionistinBewdley

ReceptionistinActon

ReceptionistinBarnstaple

ReceptionistinDartford