Practice Manager - Abbey Medical Practice inEvesham inEvesham PUBLISHED FRI 18 OCT 2024

£45,000 to £55,000 a year DOE PERMANENT
NHS

SW Healthcare rYEe5QCr

SW Healthcare is seeking a proactive and accomplished Practice Manager for Abbey Medical Practice in Evesham, following the retirement of the current manager. The ideal candidate will possess a strong background in business and people management, patient services, finance, and strategic planning. Key responsibilities will include organisational leadership, service improvement, and ensuring the delivery of high standards across both clinical and administrative sectors. Excellent communication skills, IT proficiency, and experience in team management are essential, along with personal organisational abilities and problem-solving skills.

The successful candidate will work closely with the practice's partners and an efficient administrative and clinical team to ensure the seamless operation of the growing practice. Additionally, the manager will need to demonstrate vision and adaptability to lead the practice within evolving Primary Care Networks and Integrated Care systems. Prior experience in a Primary Care setting is advantageous.

Due to the pending retirement of our current Practice Manager, we are looking for a highly accomplished, motivated, and proactive Manager with a demonstrable background in business and people management, patient services, finance and strategic planning.

Candidates should have excellent communications skills, be confident with office-level IT and have a experience in successfully managing and developing teams and the individual staff within them in order to deliver against key NHS targets and contracts. The successful candidate will be responsible for organisational leadership, service improvement, and delivery of consistently high standards across the full range of clinical and administrative areas within the Practice. A high degree of personal organisational ability is required as well as a systematic approach to problem-solving and planning. Relevant experience of the Primary Care environment would be an advantage.

About us
Working alongside the Partners and supported by an excellent administrative and clinical team, you will be responsible for the day-to-day smooth running of this busy, steadily growing Practice. You will also have the vision, flexibility and drive to adapt and lead the Practice in the new ways of working within Primary Care Networks and wider Integrated Care systems.

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More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

Useful skills for a Practice Manager - Abbey Medical Practice: Click to view

To work as a Practice Manager in the UK, particularly in healthcare settings such as GP practices or dental practices, you would need a combination of educational qualifications, experience, and a variety of essential skills. Here are the key skills and attributes that are typically required:

1. Leadership and Management Skills

- Ability to lead and motivate a team.

- Experience in managing and developing staff.

- Conflict resolution and negotiation skills.

2. Organisational Skills

- Strong ability to multitask and prioritize effectively.

- Excellent time management to handle various responsibilities.

3. Financial Acumen

- Budget management and financial planning skills.

- Understanding of financial reporting and performance analysis.

- Knowledge of NHS funding and reimbursement processes, if applicable.

4. Communication Skills

- Strong written and verbal communication skills to interact with staff, patients, and external stakeholders.

- Ability to provide clear and effective information to diverse audiences.

5. Knowledge of Healthcare Regulations

- Understanding of relevant legislation and policies in healthcare, including CQC regulations (for England) and data protection laws (GDPR).

- Awareness of best practices in patient care and safety protocols.

6. IT and Administrative Skills

- Proficient in using healthcare management software and general IT applications.

- Ability to manage patient records, appointment systems, and billing processes.

7. Customer Service Skills

- Strong focus on patient satisfaction and experience.

- Ability to handle complaints and resolve issues effectively.

8. Analytical Skills

- Capability to analyze data to inform practice decisions and improvements.

- Skills in performance monitoring and quality assurance.

9. Human Resource Management

- Recruitment, training, and development of personnel.

- Knowledge of employment law and HR practices.

10. Project Management Skills

- Ability to oversee projects, implement changes, and manage progress.

- Skills in strategic planning and operational management.

Educational Background and Experience

- A degree in management, health administration, or a related field is often preferred.

- Relevant experience in healthcare settings (administrative or managerial roles) is highly beneficial.

- Professional development and any relevant certification in practice management can enhance employability.

Continuous Professional Development

- Keeping up with trends and regulations in healthcare management through courses, workshops, and professional associations (e.g., managing change, leadership training).