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Additionally, the Team Leader will ensure continuous learning and professional development within the team while actively supporting patients and families through compassionate advocacy. They will oversee the implementation of high standards of care, facilitate clear communication among multidisciplinary teams, and promote awareness of bereavement support services. Overall, this role combines clinical practice, management, and advocacy to enhance palliative care services within the hospital setting.
The Palliative Care Team Leader (Hospital Team) plays a vital role in delivering responsive, high-quality specialist palliative care services at Queen Elizabeth Hospital (QEH) Woolwich. This position focuses on fostering integrated, patient-centred care for those with life-limiting conditions and supporting their families and carers in collaboration with Lewisham and Greenwich NHS Trust (LGT). The Team Leader will establish and lead projects, mentor team members, and advocate for best practices in palliative care through continuous learning, professional development, and cross-sector collaboration.
Lead and Model Exceptional Care - Deliver personalised, patient-centered care and be a role model for best practices in palliative care.
Support and Develop the Team - Supervise, mentor, and empower team members, fostering a culture of continuous learning and professional growth.
Ensure Operational Excellence - Oversee the services budget, prioritise referrals, and manage a responsive, seven-day-a-week care provision.
Champion Collaboration - Work closely with multi-disciplinary teams across the hospital, hospice, and community to provide seamless, compassionate care.
Drive Quality and Innovation - Lead quality assurance, contribute to research, and continuously seek ways to improve palliative care practices.
About us
Clinical Practice, Management, and Leadership
Lead and Model High-Quality Care -Provide individualised care to patients and their families, ensuring that services align with the Hospices standards and philosophy.
Supervise and Mentor Staff - Oversee the Hospital Palliative Care Team through regular supervision, documented meetings, and annual performance reviews, promoting a culture of continuous learning.
Manage Operational Aspects - Take responsibility for the services budget, prioritise referrals and caseloads, and ensure the availability of a responsive, seven-day-a-week service.
Champion Best Practices - Use evidence-based knowledge to guide team decisions and ensure that care practices reflect current research and high standards.
Drive Interdisciplinary Collaboration - Work closely with medical, nursing, and support teams at QEH and GBCH to facilitate an integrated, quality-driven palliative care service.
Communication and Team Coordination
Facilitate Clear, Consistent Communication - Lead daily and multidisciplinary team meetings, ensuring alignment across departments and timely decision-making for patient care.
Build Strong Relationships - Establish and maintain positive, supportive relationships with colleagues across Hospital, Hospice, and community care teams to promote holistic, patient-centered care.
Delegate Effectively - Ensure seamless operations by appropriately delegating tasks, especially during planned leave, to maintain continuity and high standards of care.
Education, Training, and Professional Development
Mentor and Coach Team Member - Foster a supportive environment focused on professional growth, self-directed learning, and staff development across all levels.
Engage in Continuous Learning - Identify and address training needs within the team, delivering education and induction programs in collaboration with LGT and other partners.
Contribute to Sector Knowledge - Participate in and present at training, research forums, and conferences, sharing insights and best practices.
Quality Assurance and Improvement
Ensure High Standards - Regularly monitor and report on standards of care through clinical governance structures, contributing to an ongoing culture of improvement.
Advocate for Patients and Families - Act as a compassionate advocate, upholding dignity and respect throughout the care process and post-mortem.
Participate in Audit and Research Initiatives - Conduct regular audits and engage in research to refine and advance palliative care practices, ensuring patient outcomes drive service improvements.
End-of-Life Care and Bereavement Support
Provide Grief Support - Guide the team in understanding and addressing grief and loss, offering support to patients, families, and colleagues through challenging situations.
Promote Awareness of Bereavement Services - Identify individuals at risk in bereavement and refer them to appropriate support services.
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