As a member of the Digital Services PMO team, the aim of the role is to provide a customer service focus to projects to ensure they have optimum success in the areas they are implemented. The role will be to coordinate key tasks of projects, work with departments to help them plan and implement new systems and support those teams to communicate new ways of working.
You will work closely with Digital Project Managers to plan and deliver tasks to customers within agreed timescales, mitigating risk and issues along the way.
You will provide high quality Project coordination skills to the team, using Microsoft applications as required to create, track, and maintain project documentation and keep communication levels high to all involved parties.
You will be working in a busy project environment, providing a reliable and confident service to clinical services undertaking projects, ensuring your work is accurate, on time and clearly communicated.
As a member of the Digital Services PMO team, the aim of the role is to provide a customer service focus to projects to ensure they have optimum success in the areas they are implemented. The role will be to coordinate key tasks of projects, work with departments to help them plan and implement new systems and support those teams to communicate new ways of working.
You will work closely with Digital Project Managers to plan and deliver tasks to customers within agreed timescales, mitigating risk and issues along the way.
You will provide high quality Project coordination skills to the team, using Microsoft applications as required to create, track, and maintain project documentation and keep communication levels high to all involved parties.
You will be working in a busy project environment, providing a reliable and confident service to clinical services undertaking projects, ensuring your work is accurate, on time and clearly communicated.
To assist the manager in identifying and scheduling tasks
To produce and regularly update project plans and reports according to internal project governance standards
To work collaboratively with the Manager/Project Manager in identifying operational workflow, procedures, deployment schedules, potential service realignment and expected benefits of the project.
Communicate with all stakeholders, Project Teams and all levels of Trust staff to generate commitment and enthusiasm and persuade potential users to accept change.
Monitor the progress of the project/area against agreed targets, highlighting any untoward issues, contribute to the adjustment of plans so that the deliverables are on time, to specified quality and within budget.
To identify and evaluate potential conflicts which could compromise the successful completion of a project and report accordingly, recommending remedial action.
To exercise analytical and judgement skills to support project implementations by highlighting option appraisals
To work collaboratively with other services and teams, providing all levels of support, advice, and guidance throughout all stages of project implementation.
For a full list of duties, please refer to the attached job description and person specification