Forensic Quality Manager-South inCrawley inCrawley PUBLISHED TUE 19 NOV 2024

£40,000 to £45,000 a year PERMANENT
BONUS MATERNITY PENSION

Mountain Healthcare Ltd r0y1R1KD

Opportunity to make a significant positive impact on individuals' lives through quality management in forensic healthcare.

Engagement with a supportive and experienced four-person team, contributing to a collaborative work environment.

Significant career advancement potential, especially for those with a background in health and safety, ISO standards, or quality management.

The role involves influencing quality management practices both regionally and nationally, offering a chance to shape industry standards.

Access to a range of employee benefits, including enhanced sickness and maternity pay, well-being programs, and a favorable work-life balance.

Provision of continuous professional development through accredited training courses and funding for higher education after one year of service.

A commitment to equity and inclusivity in the workplace, fostering a diverse and respectful organizational culture.

Mountain Healthcare Ltd is seeking a Forensic Quality Manager in Crawley to lead the development and maintenance of a Quality Management System (QMS) for their Sexual Assault Referral Centres. Reporting to the Head of Governance and Quality, this senior role involves ensuring compliance with ISO 15189 and the Forensic Science Regulators' standards, managing audit schedules, and providing expert guidance on accreditation matters. The Forensic Quality Manager will work closely with various stakeholders, drive continuous improvement by analyzing performance data, and represent the organisation at both regional and national levels.

The ideal candidate will possess extensive experience in establishing and managing quality management systems, excellent communication skills, and a problem-solving mindset. This full-time position includes responsibilities such as leading audit programs, training internal auditors, and maintaining knowledge of relevant legal and regulatory frameworks. Mountain Healthcare promotes an inclusive workplace and offers numerous benefits, including enhanced pay schemes, wellness programs, and opportunities for professional development.

We are looking for a Forensic Quality Manager to Report to the Head of Governance and Quality, in this role you'll lead and develop an effective quality of service within Sexual Assault Referral Centres to ensure the successful implementation of a Quality Management System, which adheres to the requirements of ISO 15189 and the Forensic Science Regulators requirements.

As a Forensic Quality Manager your task is to maintain an effective Quality Management System (QMS) right across Mountain Healthcare. You'll work as part of a four-strong team and make sure the QMS meets all relevant standards. With your expertise, you'll be a senior figure, advising on key decisions, dealing with issues and liaising with external contacts.

You'll also lead an audit program to test the QMS, analysing performance data to spot areas for improvement. You'll represent Mountain Healthcare on both a regional and national stage and influence the landscape of quality management. You should therefore be an experienced professional with in-depth knowledge of relevant ISO standards. Ideally, you'll have set up and maintained quality management systems before. A natural problem solver with extensive auditing experience (and ideally auditor status), you bring excellent communication and people skills. Whatever your background, you'll be ready to make an impact from day one.

About us
Do you work within health and safety and are looking for a change?
Are you looking for the next step in your career?
Do you want to work in a forensic healthcare setting that makes a remarkable, positive, and life-long difference to people's lives?
If the answer to the above is a yes, then this is the right role for you!
Here at Mountain Healthcare, we are looking for a passionate, determined, and resilient individual to join our amazing team as a Forensic Quality Manager.
About the Role
This Forensic Quality Manager role is a full time vacancy of 40 hours per week.
Main duties:
Developing relationships and working closely with United Kingdom Accreditation Service (UKAS), Forensic Science Regulator (FSR), Forensic Service Providers and stakeholders such as the Forensic Capability Network (FCN) to ensure smooth and effective external assessments of the forensic disciplines, to identify the potential risks to the loss of accreditation or certification status.
Reporting to top management on Quality Management Systems (QMS) status and areas in need of improvement.
Be regarded as the first point of contact for all communications relating to quality.
Informing the customers, UKAS and the Forensic Regulator, of any significant non-conformances..
The implementation of the QMS that meets accreditation quality standards, specifically the FSR Codes of Practice and ISO15189, leading project plans and working closely with IT services and regional managers to ensure compliance.
Plan and manage audit schedules comprising of internal horizontal, vertical and method witness audits and external surveillance audits for accreditation.
Supervise, train and mentor trainee internal auditors, and personally undertake audits of key areas.
Provide the Head of Governance and Quality with up-to-date information on the progress of Corrective, Preventive and Improvement actions.
Negotiate and influence managers to ensure compliance.
Fully support all areas by providing specialist advice and guidance on all matters appertaining to accreditation.
Ensuring the service that the organisation provides is fit for purpose, remains consistent and meets both external and internal requirements. This includes legal aspects such GDPR, Health and Social Care Act and the FSR statutory requirements, and customer expectations, while maintaining an awareness of current legislation, updates, changes and introductions of new legislation.
Please see attached the full Job Description and People Specification.
Please Note: We may close this advert early due to high level of applications.
Company Benefits
Enhanced sickness pay scheme
Enhanced Maternity Pay after 1 year's service
Well-being programme
Advanced rota planning for better work-life balance
6 weeks annual leave
Pension Scheme
Bonus Scheme
Life Assurance
Employee Assistant Programme
Long Service/Team of the Month Awards
A range of accredited and CPD training courses and masterclasses
Funding for higher education courses after one years' service
DE&I Mountain Healthcare aims to create and encourage an environment that is committed to promoting equality, diversity, working inclusively, and valuing the differences that individuals can bring to the workplace.
We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.

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