Medical SecretaryinScunthorpeinScunthorpePUBLISHED THU 31 OCT 2024
The role of Medical Secretary at Rotherham Doncaster and South Humber NHSFT in Scunthorpe involves providing essential secretarial and administrative support to the Psychiatry Medical teams within the Learning Disabilities & Forensic Directorate. The successful candidate will serve as the primary point of contact for the Psychiatry team in North Lincolnshire, collaborating with the Medical Secretary in Doncaster to deliver support across two days a week and covering for absences as needed. The position requires excellent verbal and written communication skills, a knack for effective organisation, and the ability to meet tight deadlines in a fast-paced environment.
Key responsibilities include managing diary appointments, preparing clinic documentation, booking home visits, and performing audio typing of various reports and correspondence, including sensitive material. The Medical Secretary will work closely with service users, family members, and multi-disciplinary teams, ensuring smooth operation and communication within the service while maintaining accurate records and documentation. Prior experience in audio typing and administrative support is essential for this role.
Key responsibilities include managing diary appointments, preparing clinic documentation, booking home visits, and performing audio typing of various reports and correspondence, including sensitive material. The Medical Secretary will work closely with service users, family members, and multi-disciplinary teams, ensuring smooth operation and communication within the service while maintaining accurate records and documentation. Prior experience in audio typing and administrative support is essential for this role.
An exciting and challenging opportunity has arisen for a dedicated, enthusiastic individual to join our administrative team to provide secretarial\clerical support to the Psychiatry Medical teams within the Learning Disabilities & Forensic Directorate.
The applicant will be the central point of contact for the Psychiatry team in North Lincs and will work alongside the current Medical Secretary in Doncaster to provide 2 days support, the successful candidate will also provide annual leave / sickness cover to the Doncaster medical support team where applicable. The environment is very fast paced and the ability to work to tight deadlines is essential. The applicant must also work well as part of a team to provide comprehensive administrative support to ensure the service runs efficiently and productively.
The post holder will be required to liaise with our service users and family members, managers and staff at all levels, and other multi-disciplinary agencies, therefore candidates must have good verbal and written communication skills. Audio Typing is a big part of this role, so it is essential that you have experience in this field.
- Clinical SupportTo prepare clinic lists, room space and all necessary documentation prior to clinic sessions
- Diary management for the consultant and members of the medical team including all aspects of meeting bookings and MDT meetings and ensure consultants and members of the medical team are fully prepared for meetings
- Set up and maintain SystmOne rotas
- Effective organisation and scheduling of clinics and appointments; cancelling, re-arrangingand sending letters as appropriate
- Book home visits including liaison and contact with patients/service users and other professionals
- Arranging cross cover for consultants and members of the medical team for clinical sessions as required
- Record and maintain consultant and members of the medical team activities as appropriate
- Typing of reports specific to service area i.e. MH tribunal Reports, Discharge Summaries, Section 136 Assessments, Inter ward Transfer Reports, Daily Progress notes and Inter transfer Discharges within agreed timescales.
- Typing of letters to GPs, other general correspondence and clinic sessions sometimes of a distressing nature
- Audio typing of consultant/medical correspondence, sometimes of a distressing nature
- Organise/obtain/ return medical case notes from other agencies and ensure that the appropriate monitoring system is maintained
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for a Medical Secretary:
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To work as a Medical Secretary in the UK, you should possess a combination of technical, administrative, and interpersonal skills. Here are the key skills and qualifications that are often required:
Essential Skills:
1. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and keep track of appointments, medical records, and correspondence.
2. Communication Skills: Strong written and verbal communication skills to interact with healthcare professionals, patients, and other stakeholders.
3. Computer Literacy: Proficiency in using Microsoft Office (Word, Excel, Outlook) and medical software (like NHS systems, EMIS, or SystmOne).
4. Typing Skills: Fast and accurate typing skills are essential for transcription and data entry.
5. Attention to Detail: Accuracy is critical when handling patient records, medical documents, and databases.
6. Confidentiality Awareness: Understanding of patient confidentiality and data protection laws (e.g., GDPR) to ensure sensitive information is handled appropriately.
7. Knowledge of Medical Terminology: Familiarity with medical terminology, procedures, and anatomy to understand documents and communicate effectively in a healthcare environment.
8. Customer Service Skills: Ability to assist patients and address their inquiries empathetically and professionally.
9. Teamwork: Ability to work within a multidisciplinary team and collaborate with healthcare professionals.
10. Problem-Solving Skills: Capacity to handle issues that may arise and find solutions quickly.
Qualifications:
- Education: A minimum of GCSEs in English and Maths is usually required. A qualification in business administration or medical administration can be advantageous.
- Experience: Previous experience in an administrative role, especially in a healthcare setting, is beneficial but not always essential.
- Professional Development: Consider obtaining certifications related to medical administration or secretarial work to enhance your qualifications.
Additional Skills:
- Time Management: Ability to manage time effectively and meet deadlines.
- Adaptability: Flexibility to handle changing workloads and environments in a busy medical practice.
- Knowledge of NHS Protocols: Understanding of NHS procedures, policies, and regulations can be helpful.
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