NHS England r3l7347B
The Deputy Director Regional Co-ordination Centre role at NHS England in London is a senior position within the Chief Operating Officer Directorate, focused on leading performance and improvement for the South East Region. The primary responsibilities include managing the Regional Control Centre and its components, including the Regional Operations Centre and the Regional Delivery Unit, which are essential for effective daily operations and communication. The role also involves oversight of regional briefings, assurance processes, and the strategic and operational management of departmental initiatives, aimed at optimizing performance and reducing variations in clinical outcomes.
Additionally, the post holder is responsible for developing and implementing strategic plans while managing associated risks and budgetary implications. They must ensure stakeholder engagement and promote collaborative relationships, leading program management initiatives to support transformative and cost improvement projects across the region. The Deputy Director will report directly to the Director of Operational Improvement and will play a key role in ensuring strategic effectiveness and accountability within agreed timelines.
Additionally, the post holder is responsible for developing and implementing strategic plans while managing associated risks and budgetary implications. They must ensure stakeholder engagement and promote collaborative relationships, leading program management initiatives to support transformative and cost improvement projects across the region. The Deputy Director will report directly to the Director of Operational Improvement and will play a key role in ensuring strategic effectiveness and accountability within agreed timelines.
This post is part of the senior structure for the Chief Operating Officer Directorate. The purpose of the COO Directorate is to lead on performance and improvement for the South East Region including:
- monitoringperformanceagainstannualoperatingplansandconstitutional standards
- delivering bespoke improvement support to systems via the virtual improvement hub to optimise their overall performance and reduce unwarranted clinical variation
- leading the co-ordination of regional operational planning and assurance.
This role is positioned within the Chief Operating Directorate, reporting directly to the Director of Operational Improvement, with responsibility for:
- The line management and conduct of the Regional Control Centre, including the Regional Operations Centre and the Regional Delivery Unit
- The running of the Regional Operations Centre which is a critical component of managing daily activity.
- The ROC also acts as the single point of contact for the region, ensuring communications both in and out are delivered in a timely and consistent manner
- In conjunction with the Deputy Directors of Performance -Performance and Delivery, management of regional briefings and information for internal and external assurance
- In conjunction with the Deputy Directors of Performance - UEC.
The post holder will have accountability and responsibility for the strategic and operational development of the Department/Directorate//Sector.
Plans to achieve the strategy will be underpinned by the delivery of short to medium term objectives.
Key aspects of this role will be to:
- Ensurethestrategyisformulated,understoodbyallstakeholdersandis delivered utilising all available resources efficientlyand effectively.
- Ensure the development and management of relevant strategic plans, within the Sector.
- Ensure appropriate system andprocesses are inplacetoenable the implementation of the strategy plans in the neworganisations.
- Proactivelymanage the key risks andissues associatedwithensuring appropriate actions are taken to mitigate or respond.
- Monitoringandestablishingaccountability ontheoverallprogressofthe strategy to ensure completion within agreed timescales.
- Managethewholebudgetaryimplicationsofactivity.
- Avoidthedestabilisationofbusinessasusual.
- Manage and actively promote the relationships with key stakeholders.
- Lead the programme management function of the RDU to support delivery of strategic programs of work across the region e.g. transformation or cost improvement programmes.
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You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents.
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