SPA Tele-triage Clinician inMaidstone inMaidstone PUBLISHED
SAT 26 OCT 2024
The post-holder will engage with families and professionals by offering evidence-based advice and support, ensuring that children and their families can make informed decisions regarding interventions. The SPA operates Monday to Friday and emphasises team involvement in service improvement and professional growth, while adhering to principles of evidence-based practice and co-production with service users. Candidates should possess extensive clinical experience with young people and demonstrate the ability to communicate effectively and manage care appropriately within a multidisciplinary framework.
We are a telephone triage service who identifies a young person's emotional wellbeing and mental health needs to direct them to the most appropriate support service. We listen and advise families and other professionals with evidence-based advice and information.
We arelooking forexperienced clinicians who are passionate about young people's mental health. You will have experience and knowledge in working with children and young people, an understanding of mental illness, child development and treatment pathways.
You will have a core profession; Registered Mental Health Nurse, Social Worker or other Allied Health Professional.
The primary roles of the post are:Screening new email referrals, ensuring they are complete with enough information to determine if the referral will be processed onto the caseload or if the referral is more suited to targeted counselling/intervention services. As a clinician you will tele-triage accepted referrals. The triage will highlight the primary needs and then signposting of the referral to either NELFT CYPMHs, appropriate local stakeholders offering targeted support or to other agencies, if and when appropriate. We operate the NHS 111 mental health line for Children & Young People in Kent & Medway, as a clinician, you will take crisis calls when escalated by our call handlers. You will offer a tele-triage and risk assess the current needs and make onward referrals.
About us
The Single Point of Access operates between 08:00 and 18:00 Monday-Friday
The Single Point of Access is based in Maidstone, easily accessible by car and offers a range of facilities including a restaurant and ample safe parking.
We value team involvement in service improvement and your professional development.
The post-holder will be a graduate qualified health care professional (e.g. nurse, social worker, occupational therapist), or will have substantial CAMHS clinical experience and where appropriate will be fully registered with the appropriate professional or regulatory body (e.g. HCPC, NMC). They will have extensive clinical experience working with children and young people with emotional wellbeing and mental health difficulties. In addition, they will need to evidence that they are able to provide children, young people and their families with information and education thereby ensuring they have meaningful choices regarding interventions. They will need to demonstrate that they have a wide range of knowledge in approaches to communicating and managing care.
The SPA receives, screens and directs referrals from across Kent and Medway Then provides advice, information, consultation and support to all referrers and a range of other local services.
The SPA works closely with the CYPMHS locality teams and aims to respond earlier to children and young peoples needs in order to help prevent, reduce or delay the need for more specialist interventions.
The service is driven by the principles underpinning the national CYP-IAPT programme (Children and Young Peoples Improving Access to Psychological Therapies); evidence-based interventions, routine measurement of outcomes, access to high quality training and supervision for professionals and true co-production with children and young people.
Care pathway leads and practitioners ensure that a high quality, timely, accessible and evidence-based service is available to all children and young people who need it. This means establishing and maintaining excellent working relationships with the SPA, wider social, health and voluntary services.
The Single Point of Access receives referrals for children and young people, with emotional wellbeing and mental health difficulties, but has since expanded to include referrals for ADHD, ASC and Learning Disability. The referrals we receive are for a broad range of challenges, and the post holder will be able to develop knowledge and skills in the areas of mental health, neurodevelopment and crisis response.
If you are an overseas qualified nurse and wanting to start your journey to becoming a UK based registered nurse with the NMC, you can check whether you are eligible to be supported through our Capital Nurse consortium. Please visit; www.jobsincare.com/job/jbnsMXYF Whilst NELFT is happy to welcome overseas nurses we are unable to consider your application directly. You should submit your interest and apply through the Capital Nurse London group.
Although we are a registered sponsor organisation, we are unable to offer sponsorship for some job roles, and this will be identified through filtering questions at the start of any job application on the Trac recruitment system.
Use of AI
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
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