Estates Insight Delivery Officer inNational inNational PUBLISHED 7 NOV 2024

Band 5: £29,970 to £36,483 a year (exclusive of London weighting)  PERMANENT 

NHS England

Reporting to the Associate Director of Estates Assurance, your role will be to; support all projects within the team, support HR & Recruitment queries and tasks, manage trackers, provide efficient and effective administrative business support, and to facilitate and monitor project progress to the team.

There's never been a more exciting time to join the NHS as we transform our estate to deliver 21st century care and the best possible outcomes for our patients.

Estates are at the centre of the government's plans for transforming the NHS. The NHS Long Term Plan outlines the need to 'accelerate the redesign of patient care to future-proof the NHS for the decade ahead.' We have laid the groundwork for fundamental change to enable us to deliver on this commitment across our estate and we now need you to help us reap the rewards of this work.


We have big ambitions, such as becoming

the world's

first net zero health system by 2040, setting global standards for healthcare providers, building 40 new state-of-the-art hospitals, and channelling investment to accelerate community-based care for patients.

This is a pivotal time in the history of the NHS and a once in a lifetime career opportunity to be part of transforming the largest estate in the country. Join us as we embark on this seismic shift to future proof our estate.

Our hospital estate spans 25 million m with 1.4 million NHS staff working across 17,000 buildings, including 1,140 hospitals and 7,500 primary care sites, our c100k staff are responsible for maintaining and running all EFM services.

With £5 billion of operational capital funding and annual expenditure of £10 billion across estates and facilities management, there's scope to make real change across our estate.

Reporting to the Associate Director of Estates Assurance, your role will be to; support all projects within the team, support HR & Recruitment queries and tasks, manage trackers, provide efficient and effective administrative business support, and to facilitate and monitor project progress to the team. This could include resolving day to day problems, organising meetings, supporting HR tasks within the team, supporting recruitment tasks, managing correspondence, maintaining information or databases, taking notes and minutes of meetings and other support activities. In particular, the post holder will provide and coordinate administrative and project support; including for example, the preparation of agendas and minutes, updating SitReps and taking appropriate follow-up action as required.

This role is shared with the Regional Estates Delivery Team for the Northeast & Yorkshire. This requires the postholder to be flexible with tasks and to be able to manage their workload effectively.


About you

Your organisational skills will enable trackers to remain current and to allow you to work comfortably across different teams. Comfortable with MS Office applications, you will be able to support production of reports and presentations. You will work closely with confidential information, so remaining professional and inclusive is important.

You'll be passionate about your professional development and growth, which we will support and encourage.

About us

Please see the job description for further information but for an informal discussion please contact Vajid Mahmood/Alice Besnier, Associate Director of Estates Assurance / Soft FM Programme

We particularly welcome applications from under-represented groups, especially disabled, female, and Black, Asian, and Minority Ethnic (BAME) candidates, who are currently under-represented at this level within our workforce.


Application Form Supporting Statement Guidelines

To help us build a better picture of how you can help us meet our ambitions, we would like you to respond to the following questions in the Supporting Statement section in the job application form:

  • Knowledge of Microsoft suite of applications with extensive experience of Excel, PowerPoint and SharePoint.
  • Extensive experience of business processes specifically HR, recruitment and project management.
  • Ability to communicate at all levels including senior leadership team.
  • Well organised and proactive individual.
  • Demonstrate working in a multi-disciplinary teams.
  • Work well under pressure to strict timelines and priorities.

There's never been a more exciting time to join the NHS as we transform our estate to deliver 21st century care and the best possible outcomes for our patients.

Estates are at the centre of the government's plans for transforming the NHS. The NHS Long Term Plan outlines the need to 'accelerate the redesign of patient care to future-proof the NHS for the decade ahead.' We have laid the groundwork for fundamental change to enable us to deliver on this commitment across our estate and we now need you to help us reap the rewards of this work.


We have big ambitions, such as becoming

the world's

first net zero health system by 2040, setting global standards for healthcare providers, building 40 new state-of-the-art hospitals, and channelling investment to accelerate community-based care for patients.

This is a pivotal time in the history of the NHS and a once in a lifetime career opportunity to be part of transforming the largest estate in the country. Join us as we embark on this seismic shift to future proof our estate.

Our hospital estate spans 25 million m with 1.4 million NHS staff working across 17,000 buildings, including 1,140 hospitals and 7,500 primary care sites, our c100k staff are responsible for maintaining and running all EFM services.

With £5 billion of operational capital funding and annual expenditure of £10 billion across estates and facilities management, there's scope to make real change across our estate.

Reporting to the Associate Director of Estates Assurance, your role will be to; support all projects within the team, support HR & Recruitment queries and tasks, manage trackers, provide efficient and effective administrative business support, and to facilitate and monitor project progress to the team. This could include resolving day to day problems, organising meetings, supporting HR tasks within the team, supporting recruitment tasks, managing correspondence, maintaining information or databases, taking notes and minutes of meetings and other support activities. In particular, the post holder will provide and coordinate administrative and project support; including for example, the preparation of agendas and minutes, updating SitReps and taking appropriate follow-up action as required.

This role is shared with the Regional Estates Delivery Team for the Northeast & Yorkshire. This requires the postholder to be flexible with tasks and to be able to manage their workload effectively.


About you

Your organisational skills will enable trackers to remain current and to allow you to work comfortably across different teams. Comfortable with MS Office applications, you will be able to support production of reports and presentations. You will work closely with confidential information, so remaining professional and inclusive is important.

You'll be passionate about your professional development and growth, which we will support and encourage.

About us

Please see the job description for further information but for an informal discussion please contact Vajid Mahmood/Alice Besnier, Associate Director of Estates Assurance / Soft FM Programme

We particularly welcome applications from under-represented groups, especially disabled, female, and Black, Asian, and Minority Ethnic (BAME) candidates, who are currently under-represented at this level within our workforce.


Application Form Supporting Statement Guidelines

To help us build a better picture of how you can help us meet our ambitions, we would like you to respond to the following questions in the Supporting Statement section in the job application form:

  • Knowledge of Microsoft suite of applications with extensive experience of Excel, PowerPoint and SharePoint.
  • Extensive experience of business processes specifically HR, recruitment and project management.
  • Ability to communicate at all levels including senior leadership team.
  • Well organised and proactive individual.
  • Demonstrate working in a multi-disciplinary teams.
  • Work well under pressure to strict timelines and priorities.



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