Support Worker inSalisbury inSalisbury PUBLISHED FRI 8 NOV 2024

£25,183 to £25,992 a year Pro rata PERMANENT GOOD SALARY

FAMILY

Wiltshire Council rCfsW9uu

Meaningful Impact, As a Support Worker, you make a significant difference in the lives of individuals, promoting their independence and well-being.

Community Engagement, The role allows you to be deeply involved in the local community, building relationships and supporting families and carers.

Professional Development, Regular training opportunities are provided to enhance your skills and knowledge, leading to personal and professional growth.

Person-Centred Approach, Working in a person-centred manner fosters a rewarding environment where you can focus on the specific needs and preferences of customers.

Collaborative Environment, You will have the opportunity to work alongside a dedicated team, sharing ideas, solutions, and support to achieve the best outcomes for customers.

Job Security, Working with Wiltshire Council offers stability and the chance to be part of a respected public service organization.

The Support Worker role in Salisbury with Wiltshire Council involves providing care and assistance to customers in a respite service aimed at promoting health and independence. The position emphasises a person-centred approach, where support workers work collaboratively with customers, families, and care teams to facilitate meaningful activities, plan meals considering individual needs, and help maintain tenancies. Responsibilities also include guiding customers through social, personal, and leisure activities, assisting with financial and household management, and, where necessary, administering medication.

The role requires a commitment to ongoing professional development through training and support during a 26-week probation period. Support Workers will foster relationships with customers, assist them in decision-making, and act as liaisons with external organisations such as workplaces and colleges. The overall goal is to empower customers to maximize their independence and well-being while ensuring their dignity and choices are respected.

Respite Service Promoting Health, Ensuring Care

We are passionate about our community and take pride in our work. We encourage a culture that puts our customers at the heart of everything we do through trust and respect, empowering people to develop skills, collaborate and innovate to find solutions, be open, take responsibility, to listen and learn.

Salisbury Respite service

At Bradbury House we provide short breaks away from the family home supporting customers, enabling them to take part in meaningful activities.We work with families, paid and unpaid carers to ensure that they are also involved and listened to, we will support the customer in the most appropriate way to enable them to maximise their independence.

We will provide regular training opportunities to support you in this role and you will be supported to undertake a 26-week probationary period with regular meetings throughout this period to monitor progress.

About us
Specific duties and responsibilities include:
- Work in a person-centred way with customers and promote their wellbeing, choices, dignity and independence. This will be achieved through the key-worker system.
- Planning activities for and with customers, taking into account differing needs, wishes and preferences.
- Creation of menus taking into account medical conditions, wishes, preferences, diets, etc
- Support customers either living in their own home, or whilst visiting the settings.
- Where appropriate, support customers to understand and maintain their tenancies, or licence agreements.
- Support customers moving into or out of the property; to be involved in the planning, preparation and execution of the move, or stay at short break services.
- Encourage and support customers in their personal, social (including religious), and leisure and work activities. CA05-1578 Support Worker Day and Respite services November 2020 Page 5 of 9
- Support customers maintain and develop relationships.
- When required undertake sleeping-in duties or waking night duties on the premises.
- Act as a link person between the customer and work, college or leisure establishments and advising those establishments as necessary on the requirements or needs of the customer.
- Provide emotional and practical support for customers with everyday issues or when customers are faced with more difficult decisions or experiences.
- Assist/support customers with all aspects of their financial and home management so that financial commitments (paying bills, shopping, benefit claims, etc) are met.
- Assist customers with household tasks.
- Where required, assist customers in administering their own medicine, or administer medication to customers if this is required.
- Seek advice and guidance from Senior support workers and the Team Leader.
- Only in exceptional circumstances will the postholder will be responsible for running shifts and should normally have access to more senior staff members whilst on shift.
- Focus on the individual, their strengths, choices, assets and goals through person centred planning

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Useful skills for a Support Worker: Click to view

To work as a Support Worker in the UK, you'll need a combination of personal qualities and specific skills. Here are some key skills and attributes that are typically important for this role:

1. Communication Skills: Ability to listen actively and communicate clearly with clients, their families, and other professionals.

2. Empathy and Compassion: Understanding the emotional needs of clients and demonstrating compassion and care is crucial.

3. Problem-Solving Skills: Ability to assess situations and come up with practical solutions to meet the needs of clients.

4. Patience and Resilience: Working with clients who may have challenging behaviors or emotional needs requires a lot of patience and the ability to remain calm under pressure.

5. Interpersonal Skills: Building rapport and maintaining professional relationships with clients and colleagues.

6. Organizational Skills: Manage your time effectively and keep track of multiple responsibilities and tasks.

7. Teamwork: Ability to work collaboratively with other professionals such as social workers, health care providers, and therapists.

8. Flexibility and Adaptability: Clients' needs can change rapidly, so it’s important to adapt to new situations.

9. Knowledge of Safeguarding: Understanding policies and practices around safeguarding vulnerable individuals is essential for ensuring their safety.

10. Cultural Awareness: Being sensitive to the diverse backgrounds and needs of clients and providing appropriate support.

11. Basic IT Skills: Familiarity with using computers and electronic health records, as well as communication tools.

12. First Aid and Health Care Knowledge: While not always required, having basic first aid skills can be beneficial, and understanding health conditions related to your client group is important.

While formal qualifications are not always necessary, having relevant training or a vocational qualification in health and social care can be advantageous. Additionally, specific roles may require knowledge or experience in particular areas, such as mental health, learning disabilities, or physical disabilities.

It's also essential to undergo a background check (DBS check) as working with vulnerable individuals often requires safeguarding compliance.

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