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Medical SecretaryinIlfordinIlfordPUBLISHED THU 13 MAR 2025

Band 4: £26,530 to £29,114 a year per annum (Plus HCAS)  PERMANENT 
INTENSIVE CARE UNITMULTI-DISCIPLINARYNHS

NELFT North East London Foundation TrustFollow NELFT North East London Foundation Trust

Opportunity to work in a supportive multi-disciplinary team committed to high-quality patient-centered care.
Engagement in a role that is vital for ensuring smooth operations within a psychiatric intensive care unit, making a meaningful impact on patient care.
Work in a dynamic and challenging environment that helps develop strong organisational and workload management skills.
Gain experience in managing diverse administrative tasks, enhancing versatility and improving future career prospects.
Utilize and enhance advanced IT skills to create reports, spreadsheets, and presentations, fostering professional development.
Develop strong communication skills through regular interaction with healthcare professionals, patients, and their families.
Receive support for professional growth, with opportunities to discuss and address development needs during the interview stage.
Join our dedicated team at Titian Ward, a 15-bed male psychiatric intensive care unit (PICU) in Ilford, where you'll play a crucial role in delivering outstanding, patient-centred care. We're looking for a compassionate and detail-oriented Medical Secretary to provide essential secretarial and administrative support to our multi-disciplinary team. If you're ready to make a difference in a nurturing environment, where your skills and experience will help support vulnerable individuals, we want to hear from you.

As our Medical Secretary, you'll manage a busy diary, coordinate meetings, and act as the central point of contact for both internal and external communications. Your excellent organisational skills and proficiency in IT will be vital in ensuring efficient operations within our unit. At NELFT, we value your unique qualities, and even if you don’t meet every requirement, we encourage you to apply. Together, let’s create a safe and supportive space for everyone in our care. Your journey to make a positive impact begins here!
Opportunity to work in a supportive multi-disciplinary team committed to high-quality patient-centered care.
Engagement in a role that is vital for ensuring smooth operations within a psychiatric intensive care unit, making a meaningful impact on patient care.
Work in a dynamic and challenging environment that helps develop strong organisational and workload management skills.
Gain experience in managing diverse administrative tasks, enhancing versatility and improving future career prospects.
Utilize and enhance advanced IT skills to create reports, spreadsheets, and presentations, fostering professional development.
Develop strong communication skills through regular interaction with healthcare professionals, patients, and their families.
Receive support for professional growth, with opportunities to discuss and address development needs during the interview stage.

More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for a Medical Secretary:
To work as a Medical Secretary in the UK, you should possess a combination of technical, administrative, and interpersonal skills. Here are the key skills and qualifications that are often required:
Essential Skills:
1. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and keep track of appointments, medical records, and correspondence.
2. Communication Skills: Strong written and verbal communication skills to interact with healthcare professionals, patients, and other stakeholders.
3. Computer Literacy: Proficiency in using Microsoft Office (Word, Excel, Outlook) and medical software (like NHS systems, EMIS, or SystmOne).
4. Typing Skills: Fast and accurate typing skills are essential for transcription and data entry.
5. Attention to Detail: Accuracy is critical when handling patient records, medical documents, and databases.
6. Confidentiality Awareness: Understanding of patient confidentiality and data protection laws (e.g., GDPR) to ensure sensitive information is handled appropriately.
7. Knowledge of Medical Terminology: Familiarity with medical terminology, procedures, and anatomy to understand documents and communicate effectively in a healthcare environment.
8. Customer Service Skills: Ability to assist patients and address their inquiries empathetically and professionally.
9. Teamwork: Ability to work within a multidisciplinary team and collaborate with healthcare professionals.
10. Problem-Solving Skills: Capacity to handle issues that may arise and find solutions quickly.
Qualifications:
- Education: A minimum of GCSEs in English and Maths is usually required. A qualification in business administration or medical administration can be advantageous.
- Experience: Previous experience in an administrative role, especially in a healthcare setting, is beneficial but not always essential.
- Professional Development: Consider obtaining certifications related to medical administration or secretarial work to enhance your qualifications.
Additional Skills:
- Time Management: Ability to manage time effectively and meet deadlines.
- Adaptability: Flexibility to handle changing workloads and environments in a busy medical practice.
- Knowledge of NHS Protocols: Understanding of NHS procedures, policies, and regulations can be helpful.
Conclusion
 


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