Food Service Assistant inManchester inManchester PUBLISHED 15 DEC 2023

Band 2: £22,383 to £22,816 a year per annum (pro rata)  PERMANENT 
You will be required to work as a key member of the Ward Team to develop and maintain the patient environment.

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.


Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at

Were looking forward to hearing from you!

You will be required to work as a key member of the Ward Team to develop and maintain the patient environment. To provide a high quality helpful, courteous beverage and meal service, to meet the needs of patients. In addition carrying out cleaning and related duties as required in order to assist in the delivery of the hotel services.


Customer Care & Communication

To work as part of a team and communicate in a polite and positive manner with colleagues, Trust staff, patients and members of the public.

To deal initially with any customer complaints.

To demonstrate commitment to the department and the Trust.

To give guidance to new members of staff with regard to department/ward layout and daily routine


Catering

To assist in the preparation of all patient food services. To ensure that all food is prepared in a safe and hygienic manner at all times.




Main Tasks are-:-

Collect, wash, refill and distribute patient water jugs and glasses.

To assist with the production of all meals necessary for the provision of patient service

The regeneration of food in accordance with Food Hygiene Codes of Practice

To plate and assemble patient meals accurately on tray for presentation to the patient

Check temperature of foods and record prior to service to patients.

Ensure that any patient requiring a special diet is catered for.

Monitor and report wastage levels of patient meals

The preparation and service of hot and cold beverages at designated times throughout the day.

Prepare and serve a range of snack to patients between meals or on an ad-hoc basis as instructed by nursing staff.

The collection of cutlery and crockery following the patient meal

The washing up of all crockery and cutlery items and storage of such items at ward level.

Adherence to all legislation and policies relating to patient meal service.

Maintain ward kitchens and equipment in a clean and hygienic manner.

Ensure that ward issues are maintained to the agreed level.

Ensure stock control and rotation procedures are maintained.

Conduct meal service by attractive presentation adhering to any specific request


Cleaning

To deliver a full cleaning service towards within the hospital in accordance with Work Schedules and activity within the area, using own initiative to plan workload.

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.


Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at

Were looking forward to hearing from you!

You will be required to work as a key member of the Ward Team to develop and maintain the patient environment. To provide a high quality helpful, courteous beverage and meal service, to meet the needs of patients. In addition carrying out cleaning and related duties as required in order to assist in the delivery of the hotel services.


Customer Care & Communication

To work as part of a team and communicate in a polite and positive manner with colleagues, Trust staff, patients and members of the public.

To deal initially with any customer complaints.

To demonstrate commitment to the department and the Trust.

To give guidance to new members of staff with regard to department/ward layout and daily routine


Catering

To assist in the preparation of all patient food services. To ensure that all food is prepared in a safe and hygienic manner at all times.




Main Tasks are-:-

Collect, wash, refill and distribute patient water jugs and glasses.

To assist with the production of all meals necessary for the provision of patient service

The regeneration of food in accordance with Food Hygiene Codes of Practice

To plate and assemble patient meals accurately on tray for presentation to the patient

Check temperature of foods and record prior to service to patients.

Ensure that any patient requiring a special diet is catered for.

Monitor and report wastage levels of patient meals

The preparation and service of hot and cold beverages at designated times throughout the day.

Prepare and serve a range of snack to patients between meals or on an ad-hoc basis as instructed by nursing staff.

The collection of cutlery and crockery following the patient meal

The washing up of all crockery and cutlery items and storage of such items at ward level.

Adherence to all legislation and policies relating to patient meal service.

Maintain ward kitchens and equipment in a clean and hygienic manner.

Ensure that ward issues are maintained to the agreed level.

Ensure stock control and rotation procedures are maintained.

Conduct meal service by attractive presentation adhering to any specific request


Cleaning

To deliver a full cleaning service towards within the hospital in accordance with Work Schedules and activity within the area, using own initiative to plan workload.



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