Bank - Driver inLiverpool inLiverpool PUBLISHED
TUE 14 JAN 2025
Contribution to Patient Care, As a Bank Driver, you play a vital role in ensuring the timely delivery of essential items like case notes and internal post, directly supporting the healthcare services provided by Liverpool University Hospitals NHS Foundation Trust.
Independence, The role allows you to work unsupervised, giving you the freedom to plan and manage your day-to-day tasks effectively, which can enhance job satisfaction.
Opportunity for Problem Solving, You will gain valuable experience in addressing customer inquiries and resolving issues on-site, which can help improve your critical thinking and adaptability skills.
Health and Safety Focus, The job emphasizes safety protocols, allowing you to develop a strong understanding of health and safety guidelines, which is beneficial in any work environment.
Training and Development, You'll have opportunities to assist in training new or less experienced employees, enhancing your professional development and leadership skills.
Building Relationships, The role involves establishing good working relationships with various staff members, helping to foster a collaborative work environment and expanding your professional network.
The "Bank - Driver" role at Liverpool University Hospitals NHS Foundation Trust involves providing delivery and collection services across the Trust and its associated sites. Key responsibilities include assisting customers, managing transportation logistics, keeping accurate records, and ensuring vehicles are maintained and compliant with safety regulations. The driver will be required to plan their daily tasks independently, maintain communication with other staff, and adhere to health and safety guidelines while handling items such as case notes and internal posts.
The position also demands problem-solving skills to address on-site inquiries and a commitment to maintaining patient safety and service standards. Successful candidates must establish good relationships with customers and stay updated on Trust policies, particularly regarding infection prevention and control. The role requires a proactive approach to workload management and ensuring timely deliveries, all while keeping vehicles clean and in good working condition.
The position also demands problem-solving skills to address on-site inquiries and a commitment to maintaining patient safety and service standards. Successful candidates must establish good relationships with customers and stay updated on Trust policies, particularly regarding infection prevention and control. The role requires a proactive approach to workload management and ensuring timely deliveries, all while keeping vehicles clean and in good working condition.
To provide a delivery and collection service within the Liverpool University Hospitals NHS FT and all associated sites. Please see full JD attached
- To assist customers as and when required
- To follow policies for own role, supporting the implementation of departmental procedures
- You will observe personal duty of care for equipment and resources thatyou use in the course of your job i.e. Trolleys, cages and vehicles
- Demonstrate own activities to new or less experienced employees
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- To keep documented reports associated with each journey- i.e. vehiclelog sheets, mileage, to comply with Transport Regulations.
- To keep accurate personal records i.e. timesheets
- To manage workload to maximise efficiency of deliveries and collection
- The post will require some problem solving to address on site customerenquiries
- To achieve and maintain the standard of service as agreed, keepingwithin timed schedules, and working unsupervised
- Planning of own day to day work tasks
- To supply a delivery and collection service as laid down by currentschedules
- Deliveries and collections will include such items as casenotes andinternal post as per scheduled or non -scheduled journeys to provide anefficient service
- To keep documented reports associated with each journey- i.e. vehiclelog sheets, mileage, to comply with Transport Regulations.
- To check the vehicle each day, prior to use, of fuel, oil, water, tyres,lights and keep documented records, i.e. defect reports etc. as requiredplus any other associated forms, in order to maintain the safety of thedriver, vehicle and other road users. Taking the vehicle to hirer forrepairs, servicing and MOT's
- To keep the vehicle, clean inside and out, to prevent dirt and crosscontamination
- To be responsible for the safe loading and unloading of goods,observing associated Health and Safety guidelines, to prevent injury toself and other persons
- The moving of casenotes between sites as necessary, e.g. distributionand/or emergency movement ensuring that customer daily requirementsare met.
- To maintain patient safety through rigorous and consistent compliancewith Trust Policies, for the prevention and control of infection, includinghand hygiene. To undertake appropriate mandatory training andupdates in infection prevention and control.
- There will be a need to communicate with other staff at various levelswithin the Trust
- To establish good working relationships with all customers to maintainthe agreed level of service.
- The ability to plan and prioritise your day to day work load asappropriate
- To keep all relevant parties informed of any changes that may occuroutside your agreed schedule
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for a Bank - Driver:
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To work in a bank in the UK, there are several key skills and qualifications that can enhance your employability and effectiveness in various roles within the banking sector. Here’s a list of some essential skills:
1. Numeracy Skills: Strong mathematical skills are crucial for tasks involving calculations, financial analysis, and data interpretation.
2. Attention to Detail: Precision is vital in banking, whether you’re dealing with financial transactions, account management, or compliance issues.
3. Customer Service Skills: Strong interpersonal skills are essential, particularly for roles that involve direct interaction with clients. Being able to communicate effectively and address customer needs is important.
4. Communication Skills: Both written and verbal communication skills are necessary, as you will need to explain financial products, policies, and procedures clearly to clients and colleagues.
5. Analytical Skills: The ability to analyze financial data, assess risks, and make informed decisions is key for many banking roles, especially in investment and risk management.
6. Problem-Solving Skills: Banks face various challenges, and having the ability to think critically and propose effective solutions is a valuable asset.
7. IT and Technology Skills: Proficiency in using banking software, spreadsheets, and other digital tools is increasingly important in a technology-driven banking environment.
8. Regulatory Knowledge: Understanding of banking regulations, compliance requirements, and ethical standards is crucial for many positions within banks.
9. Organisational Skills: The ability to manage multiple tasks efficiently, prioritise work, and handle time-sensitive responsibilities is important in a fast-paced banking environment.
10. Teamwork: Many roles require collaboration with other team members or departments to achieve common goals.
11. Sales Skills: For positions in retail banking and investment banking, having the ability to sell services, products, and solutions effectively can be beneficial.
12. Adaptability: The financial sector is constantly evolving, so having the ability to adapt to new regulations, technologies, and market conditions is essential.
Qualifications
In addition to skills, relevant qualifications can also enhance your candidacy for banking roles:
- Educational Background: A degree in finance, business, economics, or a related field is often preferred, although not always required for entry-level positions.
- Certifications: Obtaining certifications such as those offered by the Chartered Banker Institute or the Association of Chartered Certified Accountants (ACCA) can demonstrate your professionalism and understanding of banking principles.
- Experience: Prior experience in customer service or finance roles can be beneficial. Internships or work placements in financial institutions can provide valuable insights and connections.
Career-Specific Skills
Depending on the specific banking role you are interested in (e.g., retail banking, investment banking, wealth management, compliance, etc.), you may need additional specialized skills or knowledge related to that field.
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