Key responsibilities include general administrative tasks such as managing communications (emails, calls, post), scheduling meetings, minute-taking, and document preparation. The successful candidate will also serve as a point of contact for service users and their families, providing compassionate support and promoting a positive image of the mental health service.
Candidates should have prior administrative experience, a strong customer service background, excellent organisational skills, and the ability to multi-task in a fast-paced environment. NHS experience is not necessary, but a passion for helping others is essential.
The position is for 30 hours per week, with a start time around 8:15 am, although flexible hours may be considered. Applicants must have the right to work in the UK and this role does not offer sponsorship for work visas. Interested candidates are encouraged to contact the team managers for further details before applying.
A fantastic opportunity has arisen for a conscientious and dynamic administrator to join the close-knit and supportive Crisis Resolution Home Treatment Team (CRHTT)
CRHTT are based at The Orchards Community Unit, Ripon provide Urgent/ Crisis mental health services for people aged 18 - 65 years old and living in Harrogate and Ripon rural district.
The team base is easily accessible by car, bus and bicycle with off street parking available.
As a member of this ever growing and friendly team, you will work in an open plan office. The building is also home to other teams we work closely alongside and is anarea of high activity; no two days are the same. If you are looking for a new challenge, enjoy variety in your work and are looking to be part of a team striving to make a difference, we will welcome your application for this role.
We have a a 30 hour position available and although the core hours and need of the team would require an 8.15am start time- we are willing to consider condensed hours for the right candidate.
Whilst having previous experience in an administrative role is essential, NHS or other health care experience is not. We are first and foremost looking for individuals with a passion for people, customer service experience, extensive organisational skills, an interest in working in a health care setting and a 'can do' attitude.
This role is at the heart of a dedicated and caring team and is a pivotal role in the day-to-day operations. As part of the administration team you will work closely with the medical secretaries, Consultants and Nursing colleagues, supporting them in ensuring that high standards are maintained and they have everything they need to provide the best possible care for the service users.
We are looking for someone who feels comfortable multi-tasking in a busy environment, can communicate confidently, is thorough and takes pride in their work, can build strong working relationships with a variety of people, can prioritise their workload and work to deadlines.
About us
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
The following responsibilities are examples, please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Generic administrative activity such as: dealing with answer machine messages, responding to letters and emails, checking/taking the post, liaise with other departments and sites across the North Yorkshire area, ordering supplies, calendar management (e.g. organising meetings/events), minute taking, data input, files and documentation prep (e.g. case notes), photocopying, filing.
To be a point of contact on behalf of the clinical team, for service users, carers and visitors; responding to enquiries in a patient and helpful manner.
To assist in cross-cover support as required for other community teams.
To interact compassionately with service users and carers at all times.
To promote a positive image of the mental health service, the Trust and the people who access our services.
We would very much welcome contact via phone or pre-arranged visit prior to application/ interview to share with you further details regarding the role.
Name : Nicola Holliday, Team Manager or Beverley McNally Medical Secretary
Email addresses:
Additional contact - Joy Raw, Locality Admin Lead-
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