Counselling Coordinator inSpitalfields inSpitalfields PUBLISHED 2 DEC 2023

• Lead on a rolling cycle of recruitment and training of volunteer counsellors and counselling students, and ensure that all counsellors and students meet agreed minimum criteria and work to ethical and professional standards.
• Ensure that all counselling students and volunteer counsellors are provided with a high-quality package of induction, training, clinical supervision, ongoing support and appraisal to enable them to carry out their role effectively within the service. The post holder will also be expected to complete course-related paperwork and reports.
• Work with line managers to support and develop the Counselling Service.
• Promote the value and efficacy of counselling volunteering across the partnership and externally.
• Identify new opportunities for counselling volunteering roles within the service and the organisation.
• Ensure that counselling students and volunteers are working in line with CGL policies and procedures, with a particular focus on safeguarding, case management and information security.
• Recruit and select suitable student volunteer counsellors and maintain good links with Universities and Colleges and other learning centres. Counselling Internal working CPD - 1 day per month Direct/Indirect Clinical Delivery - 15 hours per week
• Develop and maintain effective referral pathways to the Counselling Service and any onward referrals.
• Undertake assessment and screening of service user suitability, counselling needs and commitment to therapy.
• Oversee the implementation and development of the counselling model within the service, including the management of the counselling waiting list and adherence to the CGL organisational counselling guidelines.
• Ensure that all counsellors have the appropriate type and amount of clinical supervision. If the post holder has the appropriate training, oversee the provision of clinical group and/or 1-1 supervision for the counselling team and ensure that clinical and practice issues are appropriately addressed.
• Manage the resources of the Counselling Service and ensure that provision is adequate and suited to demand.
• Proactively explore opportunities for increasing access and improving outcomes from counselling through innovation, service improvement initiatives and partnership working.
• Evaluate and monitor the counselling service to ensure outcomes are met.
• Provide evidence (through record keeping) of all hours accrued by students or qualified counsellors in the be independently verified.
• Providing one-to-one counselling sessions to beneficiaries as needed, including people with complex or specialist needs.
• Record and support the recording of contacts via the use of CRIIS or relevant local case management system. Training & Clinical Supervision
• Ensure that appropriate clinical supervision is provided for the counselling team in line with BACP/UKCP professional guidelines.
• Participate actively in managerial supervision and attend clinical supervision and complete continuing professional development (CPD) in line with the guidelines and ethical framework of your relevant professional body (e.g., BACP/UKCP). Ensuring that arrangements are maintained and evidenced.
• Where appropriate, contribute to supporting leadership team to facilitate reflective practice on a monthly basis with the broader CGL workforce.
• Work flexibly within an agreed number of hours of work to maintain the most appropriate level of service provision.
• Seek to improve personal performance, contribution, knowledge, and skills.
• Participate in and deliver as necessary appraisal, training, and supervision processes.
• Keep abreast of developments in services, legislation, and practice.
• Ensure the implementation of all Change Grow Live policies.
• Contribute to maintaining safe systems of work and a safe environment.
• Undertake other duties appropriate to the grade of the post.

Change Grow Live
are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are Be open, be compassionate and be bold and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We are looking for a passionate and dedicated
Counselling Coordinator
to be part of an established service developing and delivering counselling interventions. A key part of this role is recruiting and supporting volunteer and student counsellors as part of our community substance misuse provision, ensuring that psychological perspectives are central to everyones thinking.

You will support the empowerment of teams and individuals to increase knowledge, skills, and professional confidence around the needs of the people who access our services. Through consultancy, reflective practice, training, and clinical case management, you will help the wider team create an innovative and effective trauma-informed service.

Where:
Tower Hamlets

Allowances: £4,.06 Inner London Weighting

Hours: 22.5 per week (Part-Time)

Salary: £34,700.09 - £36,635.38 Based on Full Time Salary, Pro rata for Part-Time) Dependent on Experience.

Counselling forms an integral part treatment and recovery service. You will be responsible for co-ordinating the counselling service and ensuring that counselling interventions are delivered to the highest standards.

Managing a team of qualified and trainee student counsellors, you will be responsible for their recruitment and training and will oversee all therapeutic work undertaken by this team.

We work to support people experiencing difficulties associated with a range of challenges, most frequently including drug and alcohol use. We want to support the promotion of physical, psychological, and emotional safety and help people to regain a sense of control and empowerment in their lives.

The post-holder will be a BACP or UKCP registered member or have other relevant professional membership (see full criteria below). A clinical supervisor qualification is required.

The post-holder will have knowledge of MI, and therapeutic modalities such as CBT, integrative and person-centred therapy are all welcomed.

The post-holder will review all referrals and complete all assessments to determine suitability for counselling, make all allocations and have the capacity to deliver counselling as part of their role.

You will engage with clinical supervision as per BACP/UKCP ethical framework. You will be expected to take responsibility for personal development, identifying personal training needs and participate in regular supervision and appraisal.