URGENT CARE ASSISTANT - SALISBURY - UP TO £16.13 PER HOUR inSalisbury inSalisbury PUBLISHED TUE 5 NOV 2024

£11.95 to £16.13 an hour (dependent on shift and timings) PERMANENT
BONUS ENHANCED DBS MATERNITY NHS NIGHTS PARKING PENSION VEHICLE WEEKEND

Medvivo rOycOcUK

Rewarding role that allows you to make a real difference in patients' lives.

Competitive pay with a base rate of £11.95 per hour and potential earnings up to £16.13 per hour with enhancements for evenings and weekends.

Generous holiday entitlement of up to 33 days per annum, inclusive of bank holidays.

Full training provided, making it accessible for individuals from various backgrounds.

Opportunity to work within a supportive and close-knit team dedicated to high-quality care.

Flexible working schedules with a rolling 4-week rota, accommodating work-life balance.

Additional benefits including a company pension scheme, life assurance, Simply Health cash plan, and free staff parking.

Medvivo is seeking an Urgent Care Assistant in Salisbury to support their Integrated Urgent Care services across Wiltshire, Swindon, and Bath and North East Somerset. This role combines driving and reception duties, providing non-clinical assistance to clinicians and patients utilizing NHS 111 and Out of Hours services. The position involves driving clinicians to patient homes, maintaining a clean treatment environment, and performing basic administrative tasks. Applicants must possess a full UK driving license and exhibit strong organisational and interpersonal skills while maintaining professionalism in occasionally stressful situations. The role offers a competitive pay rate of up to £16.13 per hour, along with additional benefits including holiday entitlement and a pension scheme.

Successful candidates will work on a rolling 4-week rota that covers evenings, overnight, and weekend shifts, reflecting the 24/7 service Medvivo provides. Full training will be provided, and the organisation values diversity and equality, encouraging applications from all qualified individuals. An Enhanced DBS check will be required upon appointment.

As an Urgent Care Assistant, you will be required to undertake a dual role of driving and reception work to support the efficient operation of Integrated Urgent Care services across the South West locality.

As a result of continued growth, Medvivo are seeking to recruit an Urgent Care Assistant to undertake driving and receptionist duties to support the delivery of Integrated Urgent Care services across Wiltshire, Swindon and Bath and North East Somerset.

Medvivo operates a 24/7, 365 days a year service, on a rolling 4-week rota pattern to be agreed following a successful interview, providing care to our service users. The role will involve non-clinical support to clinicians and patients who use the NHS 111 and GP Out of Hours service.

A degree of flexibility will be required, and there may be the occasional opportunity to work outside of your contracted hours to facilitate the smooth operational running of the service.

Medvivo currently has bases in Chippenham, Keynsham, Salisbury and Swindon and depending on location the Out of Hours bases operate the following hours if successful your rota may include a variety of the below hours:

Monday Friday 18:15/18:30 23:00 (Evenings)
Monday Friday 23:00 08:00 (Overnights)
Saturday - Monday :00 - (Encompassing Days/Evenings and Overnight Shifts)

About us
As a result of continued growth, Medvivo are seeking to recruit an Urgent Care Assistant to undertake driving and receptionist duties to support the delivery of Integrated Urgent Care services across Wiltshire, Swindon and Bath and North East Somerset.
Medvivo operates a 24/7, 365 days a year service, on a rolling 4-week rota pattern to be agreed following a successful interview, providing care to our service users. The role will involve non-clinical support to clinicians and patients who use the NHS 111 and GP Out of Hours service.
A degree of flexibility will be required, and there may be the occasional opportunity to work outside of your contracted hours to facilitate the smooth operational running of the service.
Medvivo currently has bases in Chippenham, Keynsham, Salisbury and Swindon and depending on location the Out of Hours bases operate the following hours if successful your rota may include a variety of the below hours:
Monday Friday 18:15/18:30 23:00 (Evenings)

Monday Friday 23:00 08:00 (Overnights)

Saturday - Monday :00 - (Encompassing Days/Evenings and Overnight Shifts)
The Role:
As an Urgent Care Assistant, you will be required to undertake a dual role of driving and reception work to support the efficient operation of Integrated Urgent Care services across the South West locality.
Your key duties will include:
Driving
Driving Clinicians to the patient's home in a safe and legal manner adhering to current driving regulations.

Perform basic vehicle checks at the beginning and end of shifts ensuring they are roadworthy, fuelled and fully equipped.

Accurate recording of all medications and consumables used while on shift.
Base
To be the first point of contact for the patient or carer/relative in our designated Treatment Centres.

Supporting Clinicians while you are on shift.

Communicating with patients both in person and via the telephone (comfort & welfare checks).

Ensure the Treatment Centre is kept clean and tidy.
Medication and Stock Management:
Using a variety of computer systems to accurately maintain stock levels of medication and consumables.

Replenishing car stock at the end of your shift.

Understand stock rotation and expiry dates on weekly delivery of medications and consumables
Full Training will be provided
About You
As someone who is well organized, hardworking and personable, you will be joining an established team of close-knit and hardworking colleagues who make a real difference and play a key role supporting the Integrated Urgent Care service.
You will be required to:
Confidently interact with patients, relatives and carers.

Demonstrate compassion and respect.

Possess excellent attention to detail.

Have strong administration skills.

Be personable, engaging and reassuring.

Work confidently under pressure and act professionally in emergency or sometimes stressful situations.
Please note a full UK Driving License is essential for this role and you should possess a good level of driving experience.
What we offer:
A base rate of £11.95/hr + evening and weekend enhancements of up to £16.13/hr (dependent on shift times)

Discretionary staff bonus scheme.

Generous holiday entitlement of up to 33 days per annum inclusive of bank holidays.

Company Pension Scheme.

Simply Health cash plan membership.

Life Assurance.

Free staff parking.
About us
Medvivo Group has been providing a range of health and urgent care services since 2004. Commissioned by the NHS, Medvivo's core business involves the provision of Integrated Urgent Care services, incorporating NHS111 and Out of Hours care, in Bath and North East Somerset, Swindon and Wiltshire.
Committed to achieving excellence in the delivery of person-centred care, Medvivo invests in people, resources and technology to continuously improve the quality of its services and organisational culture. This is testified by two consecutive outstanding ratings by the Care Quality Commission.
Apply:
If you would like to make a difference and think this is the role for you, we would love to hear from you.
Should you have any questions or wish to arrange an informal conversation to discuss the role in greater detail, please contact our Recruitment Team in the first instance at
Please note that we are unfortunately unable to offer a sponsor licence to candidates who require sponsorship from their employer.
Additional information
Please note that the successful applicant will need an Enhanced DBS which will provide be provided by Medvivo upon confirmation of appointment.
Medvivo reserves the right to close this job in the event we receive a sufficient number of applications.
Equality, Inclusivity and Diversity
In line with Medvivo's commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation.
Medvivo is a certified Disability Confident Employer and is committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us on

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Useful skills for an URGENT CARE ASSISTANT - SALISBURY - UP TO £16.13 PER HOUR: Click to view

To work as an Urgent Care Assistant in Salisbury, UK, you would typically need a combination of qualifications, skills, and personal attributes. Here are some skills and qualifications that are often required or beneficial for this role:

Essential Skills:

1. Clinical Skills: Knowledge of basic clinical procedures, patient assessment, and emergency care.

2. Communication Skills: Ability to communicate effectively with patients, families, and healthcare professionals.

3. Teamwork: Work collaboratively as part of a multidisciplinary team.

4. Patient Interaction: Strong interpersonal skills to provide compassionate care to patients.

5. Basic Life Support (BLS): Certification in BLS or Basic Emergency Care practice.

6. Time Management: Ability to prioritize tasks effectively in a fast-paced environment.

7. Attention to Detail: Accuracy in understanding and recording patient information.

8. Problem-Solving Skills: Ability to think critically and react quickly in emergency situations.

Qualifications:

1. Healthcare Experience: Previous experience in a healthcare role, such as a healthcare assistant or equivalent.

2. Relevant Training: Undertaking training in urgent care, primary care, or emergency care can be beneficial.

3. First Aid Certification: A valid first aid qualification may be required.

4. CRB/DBS Check: A cleared Disclosure and Barring Service (DBS) check to work with vulnerable individuals.

Desirable Skills:

1. Knowledge of Local Health Services: Understanding of the local healthcare system and community resources.

2. Adaptability: Ability to handle changing situations and work under pressure.

3. Empathy and Compassion: A caring and supportive attitude towards patients' needs.

Personal Attributes:

1. Resilience: Capability to cope with the emotional and physical demands of the role.

2. Professionalism: Maintaining a high standard of professionalism in all interactions.