Administrator - Fracture ClinicinGuildfordinGuildfordPUBLISHED WED 30 OCT 2024

The Trauma & Orthopaedics department are looking for an efficient, organised and experienced individual to join our busy Admissions Team.

We are looking for an individual who is organised, adaptable and able to communicate effectively with patients, clinicians and other staff within the department. You will be responsible for the management of our elective waiting lists, scheduling patients in for their surgeries and ensuring they have a smooth journey from appointment to theatre.

We are looking for someone who will bring a positive attitude and enthusiasm to the role as well as an individual who will have the confidence to work autonomously once trained.

The role will be to provide a comprehensive and quality service to Consultants and SpecialtyManagers in the management of waiting lists and the planning of operating lists.

Provide a comprehensive knowledge of a wide range of hospital procedures, waiting listpolicies and software programmes.Manage and organise Consultants waiting lists, identify problems, deal with them using yourown initiative and strategically plan own workload.The Admissions Co-ordinator holds a key role in the achievement of Government and Trusttargets and the Trust's financial division.The post-holder will take an active role in the Patient Agreed Booking Programme and theElectronic Patient Record project.Participation as a team member in the smooth running of the day-to-day operationalmanagement of the GI & Breast Surgery Admissions Department.

About us

Please see the attached job description and person specification.

The post holder will manage elective admissions for Consultants and Registrarsadhering to defined polices and trust general polices. The post holder will implementchange in their own area relation to the management of waiting lists, and beresponsible for the management of admissions in line with clinical need and the TrustAccess Policy and targets. To be responsible for managing the Patient Target Lists (PTL) ensuring patients aredated within their waiting time breach target dates. To actively monitor and managethe pathway of patients in defined specialities referred to the trust within the relevanttime scales. Responsible for assessing and planning the capacity of waiting lists andtheatre list availability, to ensure maximise utilisation of list and to organise extraoperating lists when appropriate. To be fully conversant with 18 weeks RTT policy. To be responsible for organising operation dates with patients in strict order of thewaiting list, taking into account case mix, instrument availability, age, medication,surgeon, anaesthetist Instrument availability To liaise with other admission co-ordinators regarding equipment i.e. whether otherspecialities are using certain lasers, microscopes which would inhibit the booking ofcertain procedures on other lists. Responsible for identifying potential day case procedure that may have beenpresented to admission office as possible inpatient car. To work in conjunction withClinicians to ensure that all theatre list are fully utilised. Be responsible for organising operating lists for a selection of surgeons and toreplace any cancellations with suitable replacements. Responsible for managing cancelled operations, ensuring the government policy isstrictly adhered to when rebooking patients, i.e. 28 days breaches. To liaise with other admission co-ordinators to use any vacated operating lists to fullyutilise theatre operating time to maintain financial balance. To be aware of availability of staff and events that may impact on the patientpathway. Responsible for notifying relevant departments when potential bottlenecks/ delays inpatients pathway are going to have an effect on the probable operation date i.e. toactively monitor diagnostic delays which may result in a patient pathway breachsituation Responsible for ensuring that patients who have opted out of patient 18 weeks RTTpathway to have their reinstatement managed correctly, ensuring that patient isreferred back to their GP. The post holder may be required to supervise and mentor any junior staff within theAdmissions Team. In addition to own work load, the post holder will provide cover for colleagues in theteam during annual leave, sick leave and during busy periods where there is animbalance of work. To liaise with the PCT Liaison office with regards to authorisation of TNNF patientsensuring that the department is aware of 18 weeks RTT breach dates, activelymonitoring the outcomes of authorisation request and ensuring that patients aredated accordingly within their breach dates or removed from the waiting lists in atimely fashion should authorisation be refused by the PCT. The post holder must have the ability to rearrange patient appointments at extremelyshort notice in the event of unexpected theatre changes i.e. surgeon, theatre staff oranaesthetist unavailable, equipment failure or emergency patient having to taketheatre space therefore cancelling elective admissions. Extra theatre lists aresometimes to be booked at very short notice i.e. waiting list imitative lists or lists forother providers. To be able to represent the admissions service at senior manager meetings e.g.Waiting List Meetings, Theatre Allocations Meeting. Ensure patient choice policy is complied with and to avoid breach of governmenttargets. To be responsible for managing cancelled operations, ensuring government policy isfollowed when re-booking patients.