Home from Hospital Discharge Support and Admission Prevention Worker inDoncaster inDoncaster PUBLISHED
FRI 13 DEC 2024
The position requires flexibility in working hours, with shifts released on a 4-week basis, and operates seven days a week. Candidates will work collaboratively with health and social care professionals as well as families to deliver individualized, low-level practical support. This role is crucial for helping individuals regain confidence in living independently while reintegrating into their community. Maintaining accurate records, providing ongoing support to volunteers, and adhering to organisational policies are also key components of the role.
We are looking for a caring, compassionate, and self-motivated individual to join our expanding team, where you will make a real difference to the lives of people within our community in Doncaster.
Playing a pivotal role in providing excellent support to older and vulnerable people who need it, you will have a flexible approach and be able to adapt to changing circumstances.
About us
Bank work - Shifts will be released on a 4-week basis. More shifts may be released during this period if necessary to the needs of the charity.
Salary - SCCCC Grade 2 to 3 (£21884.50 to £22975.01)
If there are no available shifts in a month a retention fee of £63.73 will be paid for that period.
Retention payments will be rescinded if 3 shifts are declined consecutively.
People who may benefit from this service are
Older and vulnerable people who may be frail, socially isolated, have no relatives, living alone or with older carers and other vulnerable adults
Older and vulnerable people who may be at risk of re-admission
Individuals or health/social care professionals who have concerns about home situations and their ability to live independently.
How the Service Works
Professionals from teams in health/social care or the patient themselves contact the office to arrange assistance and practical support for people/themselves leaving hospital. The service runs 7 days a week including bank holidays. Tasks will include
PRE DISCHARGE PLANNING AND SUPPORT
Make contact with Individuals / carer to talk through the Pre discharge process and what it will entail based on the needs of the Individuals.
Establish with permission of the Individual the links with family, friends, neighbours who may be able to support the Individuals following discharge from hospital
Ensure that any medication prescribed is with the Individual in readiness for their discharge.
Check that utilities and main services are switched on and working (e.g. power, water, phone, etc.) to ensure hot water and sufficient basic level of warmth in the home
Check state of food stocks, particularly stored in fridge and freezer, disposing of all out-of-date or suspect items
Bed made up with clean bedding
Facilitate the installation of any Telecare and other equipment prior to discharge (support the installation of response mechanism) If, Telecare (key safe, pendant alarm etc.) is required link with the Service Provider to support this to be in place at earliest pre/ post discharge from hospital
Provision of basic foodstuffs and household essentials as required for initial 48 hours
Main rooms aired and cleaned, sink cleared of dishes
Clothes washing
Arrange for timely retrieval/return of pets where appropriate
Prepare list of tasks completed, suggested further action, special instructions.
POST DISCHARGE SUPPORT
Welcome the Individual home
Provide re-assurance that they will receive support at home based on need
Support the Individual to follow-up any problems associated with the discharge from hospital process. For example: Contact as required District nurses, doctors etc.
Support Individuals to change anti embolic stockings
Signpost to appropriate community activities and services
Signpost to relevant agencies and Service Providers where appropriate e.g. Well Being Service, Volunteer Befriending Scheme
Low level support in essential areas such as food preparation, shopping, prescription and pension collection, light household cleaning, washing etc.
Undertake level 1 falls assessment
Advice and guidance on healthy lifestyle, safety around the home etc.
Signpost to appropriate benefit advice service if required
Assist with ensuring Individuals are familiar with the medication they have been provided with on discharge and by providing prompts if required
Provide a list of Emergency Numbers
Establish repeat prescription delivery service
Complete a check list to ensure all identified needs have been actioned.
Duties and Responsibilities (dependent on the scheme):
Work closely with other team members to take referrals from a range of referrers, including health and social care staff, friends and family members and the individual themselves, and carry out those referrals or allocate volunteers where appropriate.
Work proactively to plan discharges from hospital in a safe and supported way
Prevent the deterioration in the health condition and aid the reduction of inappropriate readmission/ avoidance to hospital through the provision of low-level practical interventions
Aid the reduction of premature admission to residential care
Provide support to those discharged from hospital or those likely to be admitted, to regain their confidence to be able to continue to live independently
Ensure Individuals reintegrate back into their community and feel supported both emotionally and socially through social interaction
Deliver a flexible Individual-centred service
Provide support to informal carers
Be available for enquiries from service users and their families and respond to any requests for information in a timely and professional manner.
Follow up, check, and review all referrals with volunteers, service users and service providers in a systematic way.
As appropriate, provide telephone support to service users.
As directed provide ongoing support and supervision to volunteers within SCCCC and ensure that the service is responsive to the needs of its volunteers.
Ensure that all duties and functions are carried out in accordance with SCCCCs regulations, policies, and procedures.
Maintain appropriate records of work undertaken and produce written reports as required.
Attend the meetings of the organisation and any other meetings as required.
Attend appropriate training courses to enhance and develop her/his own skills.
Liaise with the fundraiser in order to maximise donations to the organisation.
Publicise the scheme through all appropriate channels.
Carry out other duties and relevant tasks consistent with the responsibilities of the post, which from time to time may be required as agreed between the post holder and the Senior Manager.
This is not a complete description of duties and may be amended in light of changing needs of the organisation after consultation with the post holder
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