Band 3 Medical SecretaryinSolihullinSolihullPUBLISHED FRI 28 MAR 2025
In this vital role, you’ll be the heartbeat of our administrative operations, handling confidential patient information, managing busy consultants' diaries, and ensuring seamless communication throughout our healthcare teams. With a flexible part-time schedule of just 22.5 hours per week, you can balance your career ambitions with personal commitments. Your strong typing abilities and proficiency in Microsoft Office will help you manage appointments, process medical documentation, and provide essential support to both patients and healthcare professionals alike.
Join us and be part of a team that truly values your contribution! If you're motivated to support others and eager to learn, we want to hear from you. To make an informal enquiry about this rewarding position, please contact Helen Lennon, our Ophthalmology Office Manager. Your chance to shine in the healthcare field is just a step away!
An exciting opportunity has arisen for a motivated, enthusiastic individual to join our friendly, busy secretarial team in Ophthalmology.
The successful applicant must be able to work to a high degree of accuracy, strict deadlines with good communication and typing skills and use their initiative to plan their workload providing a comprehensive secretarial, administrative and support service. The successful applicant will be required to handle confidential and sensitive data and have the ability to deal with people on all levels, at times working under pressure. This role will also involve working closely with the Medical Secretary Supervisor(s) on a day-to-day basis.
The role is part of a large administrative team situated across Good Hope, Heartlands and Solihull Hospital sites. You will be working closely with consultants and their teams, dealing with patient calls and assisting healthcare professionals and departments across the Trust.
The successful candidate should be educated to GCSE level, must have audio typing and transcription abilities, should be skilled in using all aspects of Microsoft Office, particularly Word, Excel and Outlook. Medical terminology would be beneficial and Knowledge and experience of RTT pathways are also desirable but not essential. If you think this is the role for you, and you would like to make an informal enquiry, please contact Helen Lennon, Ophthalmology Office Manager for Heartlands, Good Hope and Solihull Hospitals.
This is 22.5 hours per week.
*Audio touch type, copy type from written documentation, Typing of clinic letters; results letters; discharge summaries; medical reports & reports in response to complaints & ensure all are sent out in accordance with locally agreed time limits.
*Arranging patients' appointments
*Arranging patients to be seen for theatre/day case admissions when required
*To organise & maintain theatre schedule adding patients to lists, ensuring patients are seen for pre-operative assessment & admission for operations & tests as appropriate.
*Exercise initiative & judgement based on acquired knowledge & experience when dealing with enquiries of a clinical & non-clinical nature
*Receiving & dealing with telephone enquiries
*To maintain the Consultant's diaries
*Input & look up patient data on Trust IT systems in accordance with Trust policy
*To ensure Consultant's post is opened & dealt with accordingly
*Arrange meetings as directed.
*To assist colleagues in times of pressure of work
*Obtaining & receiving hospital notes from Medical records Department as required using the case note tracking system
*Photocopying, scanning letters & documents
*To manage & progress results of patient investigations & on receipt, prioritise & action according to clinical need, with guidance from the medical team
*Organise own day-to-day work tasks showing an ability to prioritise
*Undertake work that has been prioritised by the Supervisor/ Line Manager
*Work collaboratively as part of an integrated team
About us
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Please wait...this will take a moment...
Stand by, we'll show you...