Ward Clerk in317 02 Royal Victoria Infirmary in317 02 Royal Victoria Infirmary PUBLISHED MON 11 NOV 2024

Band 2 PERMANENT GOOD SALARY

MULTI-DISCIPLINARY NHS

The Newcastle upon Tyne Hospitals NHS Foundation Trust rSD3tLU9

Opportunity to contribute to patient care in a dynamic and supportive environment.

Part-time position allows for better work-life balance with only 15 hours over 2 days per week.

Engagement with a multi-disciplinary team enhances professional development and teamwork skills.

Development of essential clerical skills, including data management and patient registration.

Training provided for specific systems, making it suitable for both experienced and new ward clerks.

A flexible working environment that considers personal and professional needs.

The Newcastle upon Tyne Hospitals NHS Foundation Trust is seeking a highly motivated Ward Clerk for the paediatric day unit at Royal Victoria Infirmary. This part-time position requires 15 hours of work over 2 days a week, with interviews scheduled for November 25, 2024. The ideal candidate should possess excellent communication skills, be highly organized, adaptable, and able to manage competing demands in a fast-paced environment. Key responsibilities include greeting patients, accurately inputting data for admissions, transfers, and discharges, booking appointments, and supporting the nursing and bed management teams. Basic IT skills are necessary, with previous experience in a ward clerk role being preferred. Training will be provided on specific systems used in the unit. The position contributes to high standards of patient care and adherence to departmental and legislative guidelines. Successful candidates will need to pay for their DBS certificate via salary deduction. The Trust supports flexible working arrangements where possible.

We are looking for a dynamic highly motivated Ward clerk to join a nurse lead team on the paediatric day unit.

Interview date: Monday 25 November 2024.
Part time 15 hours- 2 days per week
You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

This is an exciting new opportunity for an individual who is dedicated to improving patient care. We are looking for a reliable and highly organised individual who has excellent communication skills. You must also be able to demonstrate an adaptable, enthusiastic approach to your work, and the ability to manage your workload with various competing demands within a fast paced environment.

You must be able to be courteous, respectful and helpful at all times as you will be primarily responsible for the reception area and greeting patients. We are looking for someone who can work independently as a Ward Clerk whilst integrating into the wider MDT.

Basic IT knowledge is essential. Previous experience with e-record and working within a ward clerk environment is desirable. Training will be provided for use on the systems used within the directorate.

The role involves providing a front line clerical service to clinical staff within the ward, ensuring an appropriate standard of support is delivered in a timely manner. You will provide a meet and greet service to visitors, patients and staff. A key responsibility for the post holder is to ensure the timely and accurate inputting of data is captured for all admissions, transfers and discharges of patients.

You will be responsible for booking appointments for patients and beds for speciality teams.Additional duties will include stock ordering, supporting the nursing team and bed management team.

About us
To provide and maintain efficient and effective administrative support to the WardSister/ Charge Nurse and multidisciplinary team.

Contribute to the delivery of a consistently high standard of patient care as part of the multi-disciplinary team.

Ensures case notes, investigations, X-rays and results are available for newadmissions, ward rounds and multi-disciplinary team meetings.

To ensure that case notes are correctly maintained following departmentalguidelines and compliance with legislation (Caldicott Guidelines etc).Ensuring PAS system is up to date and accurate.

Registration of new patients and all confidential information relevant to same

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

More information related to this job opportunity, from jobsincare:

Possible interview questions for this job Click to view Start practice interview NEW!

Please wait...this will take a moment...

More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

Useful skills for a Ward Clerk: Click to view

To work as a Ward Clerk in the UK, you typically need a mix of administrative skills, interpersonal skills, and an understanding of healthcare environments. Here are some key skills and qualifications:

Essential Skills:

1. Administrative Skills:

- Proficiency in using office software (e.g., Microsoft Office, spreadsheets).

- Experience with filing systems and maintaining accurate records.

- Ability to manage appointments and scheduling.

2. Communication Skills:

- Strong written and verbal communication skills for interacting with patients, families, and healthcare professionals.

- Ability to convey information clearly and effectively.

3. Interpersonal Skills:

- A compassionate and approachable manner when dealing with patients and their families.

- Ability to work as part of a team within a busy healthcare environment.

4. Organizational Skills:

- Excellent organizational abilities to manage multiple tasks and prioritize effectively.

- Attention to detail to ensure accuracy in patient records and documentation.

5. Customer Service Skills:

- A focus on providing high-quality service to patients and visitors.

- Ability to handle inquiries and complaints in a professional manner.

6. Computer Skills:

- Familiarity with electronic patient record systems and other healthcare-related software.

- Basic IT skills for troubleshooting common issues.

Additional Skills:

1. Knowledge of Health and Safety Regulations:

- Understanding of healthcare policies and procedures to maintain a safe environment.

2. Confidentiality Awareness:

- Awareness of data protection and confidentiality issues related to patient information.

3. Problem-Solving Skills:

- Ability to identify issues and resolve them quickly and effectively.

4. Flexibility and Adaptability:

- Willingness to work various shifts, including evenings and weekends, as required.

Qualifications:

- A minimum of GCSEs in English and Maths or equivalent qualifications is often required.

- Previous experience in a healthcare setting or administrative role can be beneficial.

- Some positions may require specific training or certifications related to healthcare administration or patient care.

Personal Qualities:

- Patience and empathy towards patients and their families.

- A proactive attitude and the ability to work under pressure.

- Strong work ethic and reliability.

More from The Newcastle upon Tyne Hospitals NHS Foundation Trust

Apprentice Therapeutic Radiographerin317 01 Freeman Hospital

Nurse Specialistin317 01 Freeman Hospital

Assistant Head Cookin317 01 Freeman Hospital

in317 02 Royal Victoria Infirmary

54.98022079467773 -1.6188688278198242 317 02 Royal Victoria Infirmary

in 317 02 Royal Victoria Infirmary click to show distance

Click to enable the interactive map at this job's location

Locations are approximate. Learn more