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PCN Call and Recall Immunisation Administrator
Job Description
(Possible Secondment)
Post Title: PCN Call and Recall Immunisation Administrator
Reporting to: Primary Care Network Manager
Accountable to: Primary Care Network Manager
Working hours: 32 hours per week
Overall purpose of the post
To support the PCN in increasing uptake of all immunisations.
As a Recall Administrator you will need to be an effective and efficient communicator to be able to undertake and prioritise a variety of administrative duties.
The post-holder occupies a particular position of responsibility and trust, as they have access to sensitive patient information. The post-holder should have excellent organisational skills and the ability to work as part of a team and on their own initiative.
Management Structure
The Call and Recall Immunisation Administrator will work as part of a team of three, who will all be employed by the Poplar & Limehouse Health and Wellbeing Network.
Each person will be based in and responsible to, one of three PCNs in the East of Tower Hamlets.
Key responsibilities of the Post
The main responsibilities of the post-holder will be to:
- Recall and book patients that are due for a particular vaccination i.e. MMR, Flu, Covid-19 etc.
- Carrying out searches on EMIS to identify eligible patients.
- Support maximal achievement of QOF, LES KPIs, and national vaccination campaigns.
- Set up and run clinical reports and searches.
- Ensure accurate reporting.
- Analyse data for quality purposes.
- Work closely with Practices to improve immunisation uptake.
- Liaise with ICB during covid campaigns.
- Liaise with necessary teams to add clinics and ensure patients identified and recalled in a timely manner.
Check accurate coding of patient notes and amend under the direction of the lead clinicians.
Maintain an up-to-date awareness of current Imms and Vaccs policies.
Undertake additional duties where appropriate as requested by Line Manager.
Undertake on-going personal development through participation in appraisal and supervision.
Manage and organise own time and activities
a. Keep adequate records of the work undertaken as agreed with Line Manager.
b. Alert Line Manager to any issues in work (including concerns about individuals or work in the community).
c. Take an active part in development of own knowledge and skills in community-based development.
d. Seek advice and support as and when appropriate.
e. Attend all relevant and required training and comply with Network arrangements for continuing professional development.
f. Work flexibly as required including out of core hours, agreeing time off in lieu (TOIL) in advance with the Line Manager
Organisational policies
/ General Terms
a. Maintain personal and professional development to meet the changing demands of the job and participate in appropriate training/development activities including performance and development reviews.
b. Ensure that all duties and responsibilities are discharged in accordance with the Networks/Employers policies and procedures, Code of Conduct and relevant regulations and legislation.
c. Comply with the equal opportunities and diversity policies ensuring anti-discriminatory practice within the service area.
d. Ensure that reasonable care is always taken for the health, safety and welfare of yourself and other persons, and to comply with the policies and procedures relating to health and safety within the PCN.
e. This job description is a guide to the level and range of responsibilities you will be expected to undertake. It may be changed from time to time to reflect changing circumstances and demands. As directed, you will undertake additional duties and responsibilities that may arise commensurate with the grade of the post and within the capabilities of the post-holder.
Flexibility
Provide cover for members of the team during episodes of sickness or annual leave. Be prepared to be flexible, and work at other sites. You should be able to respond flexibly and positively to changes in the requirements of this post. This job description is therefore a guide to the level and range of responsibilities the post-holder will be expected to undertake initially, and the duties of the post may be altered from time to time to meet the changing demands.
The post-holder will be expected to undertake additional duties as the requirements of the post changes. Be prepared to undertake any additional duties as directed by your Line Manager or senior managers.
We are looking for a dynamic team member to help us pilot a new and innovative system of assisting local residents to take up Immunisations and Vaccinations. As Call and Recall Immunisations Administrator, you will work as part of a team across 12 GP Practices in the East of Tower Hamlets. You will be employed by the Poplar & Limehouse Health and Wellbeing Network. Each team member is based in and responsible to, one of three PCNs in the East of Tower Hamlets.
This role might be an ideal Secondment for someone wanting to explore their potential and just change-things-up a bit!
Overall purpose of the post:
To support the GP Practices in increasing uptake of all Immunisations.
As a Recall Administrator you will need to be an effective and efficient communicator to be able to undertake and priorities a variety of administrative duties.
The post-holder occupies a particular position of responsibility and trust, as they have access to sensitive patient information. The post-holder should have excellent organisational skills and the ability to work as part of a team and on their own initiative.
- Recall and book patients that are due for a particular vaccination i.e. MMR, Flu, Covid-19 etc.
- Carrying out searches on EMIS to identify eligible patients.
- Support maximal achievement of QOF, LES KPIs, and national vaccination campaigns.
- Set up and run clinical reports and searches.
- Ensure accurate reporting.
- Analyse data for quality purposes.
- Work closely with Practices to improve immunisation uptake.
- Liaise with ICB during covid campaigns.
- Liaise with necessary teams to add clinics and ensure patients identified and recalled in a timely manner.
Check accurate coding of patient notes and amend under the direction of the lead clinicians.
Maintain an up-to-date awareness of current policies
Undertake additional duties where appropriate as requested by Line Manager.
Undertake on-going personal development through participation in appraisal and supervision.
PCN Call and Recall Immunisation Administrator
Job Description
(Possible Secondment)
Post Title: PCN Call and Recall Immunisation Administrator
Reporting to: Primary Care Network Manager
Accountable to: Primary Care Network Manager
Working hours: 32 hours per week
Overall purpose of the post
To support the PCN in increasing uptake of all immunisations.
As a Recall Administrator you will need to be an effective and efficient communicator to be able to undertake and prioritise a variety of administrative duties.
The post-holder occupies a particular position of responsibility and trust, as they have access to sensitive patient information. The post-holder should have excellent organisational skills and the ability to work as part of a team and on their own initiative.
Management Structure
The Call and Recall Immunisation Administrator will work as part of a team of three, who will all be employed by the Poplar & Limehouse Health and Wellbeing Network.
Each person will be based in and responsible to, one of three PCNs in the East of Tower Hamlets.
Key responsibilities of the Post
The main responsibilities of the post-holder will be to:
- Recall and book patients that are due for a particular vaccination i.e. MMR, Flu, Covid-19 etc.
- Carrying out searches on EMIS to identify eligible patients.
- Support maximal achievement of QOF, LES KPIs, and national vaccination campaigns.
- Set up and run clinical reports and searches.
- Ensure accurate reporting.
- Analyse data for quality purposes.
- Work closely with Practices to improve immunisation uptake.
- Liaise with ICB during covid campaigns.
- Liaise with necessary teams to add clinics and ensure patients identified and recalled in a timely manner.
Check accurate coding of patient notes and amend under the direction of the lead clinicians.
Maintain an up-to-date awareness of current Imms and Vaccs policies.
Undertake additional duties where appropriate as requested by Line Manager.
Undertake on-going personal development through participation in appraisal and supervision.
Manage and organise own time and activities
a. Keep adequate records of the work undertaken as agreed with Line Manager.
b. Alert Line Manager to any issues in work (including concerns about individuals or work in the community).
c. Take an active part in development of own knowledge and skills in community-based development.
d. Seek advice and support as and when appropriate.
e. Attend all relevant and required training and comply with Network arrangements for continuing professional development.
f. Work flexibly as required including out of core hours, agreeing time off in lieu (TOIL) in advance with the Line Manager
Organisational policies
/ General Terms
a. Maintain personal and professional development to meet the changing demands of the job and participate in appropriate training/development activities including performance and development reviews.
b. Ensure that all duties and responsibilities are discharged in accordance with the Networks/Employers policies and procedures, Code of Conduct and relevant regulations and legislation.
c. Comply with the equal opportunities and diversity policies ensuring anti-discriminatory practice within the service area.
d. Ensure that reasonable care is always taken for the health, safety and welfare of yourself and other persons, and to comply with the policies and procedures relating to health and safety within the PCN.
e. This job description is a guide to the level and range of responsibilities you will be expected to undertake. It may be changed from time to time to reflect changing circumstances and demands. As directed, you will undertake additional duties and responsibilities that may arise commensurate with the grade of the post and within the capabilities of the post-holder.
Flexibility
Provide cover for members of the team during episodes of sickness or annual leave. Be prepared to be flexible, and work at other sites. You should be able to respond flexibly and positively to changes in the requirements of this post. This job description is therefore a guide to the level and range of responsibilities the post-holder will be expected to undertake initially, and the duties of the post may be altered from time to time to meet the changing demands.
The post-holder will be expected to undertake additional duties as the requirements of the post changes. Be prepared to undertake any additional duties as directed by your Line Manager or senior managers.
We are looking for a dynamic team member to help us pilot a new and innovative system of assisting local residents to take up Immunisations and Vaccinations. As Call and Recall Immunisations Administrator, you will work as part of a team across 12 GP Practices in the East of Tower Hamlets. You will be employed by the Poplar & Limehouse Health and Wellbeing Network. Each team member is based in and responsible to, one of three PCNs in the East of Tower Hamlets.
This role might be an ideal Secondment for someone wanting to explore their potential and just change-things-up a bit!
Overall purpose of the post:
To support the GP Practices in increasing uptake of all Immunisations.
As a Recall Administrator you will need to be an effective and efficient communicator to be able to undertake and priorities a variety of administrative duties.
The post-holder occupies a particular position of responsibility and trust, as they have access to sensitive patient information. The post-holder should have excellent organisational skills and the ability to work as part of a team and on their own initiative.
- Recall and book patients that are due for a particular vaccination i.e. MMR, Flu, Covid-19 etc.
- Carrying out searches on EMIS to identify eligible patients.
- Support maximal achievement of QOF, LES KPIs, and national vaccination campaigns.
- Set up and run clinical reports and searches.
- Ensure accurate reporting.
- Analyse data for quality purposes.
- Work closely with Practices to improve immunisation uptake.
- Liaise with ICB during covid campaigns.
- Liaise with necessary teams to add clinics and ensure patients identified and recalled in a timely manner.
Check accurate coding of patient notes and amend under the direction of the lead clinicians.
Maintain an up-to-date awareness of current policies
Undertake additional duties where appropriate as requested by Line Manager.
Undertake on-going personal development through participation in appraisal and supervision.
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