Care Navigator inBrentwood inBrentwood PUBLISHED 13 DEC 2023
Primary Care Careers rD8BMKk6
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If you would like to find out more information about this role, please see the attached job specification.
Tile House Surgery, located in Brentwood, are recruiting for a part-time care navigator to assist our team on our busy reception for 24 hours per week.
There is more to our receptionist roles than answering the phone and making appointments. In this essential front-line role at the practice, receptionists help patients to access the right services, assist with keeping health records accurate and up-to-date and ensure that appointment bookings are well-managed.
- Greeting and directing all patients.
- Booking, cancelling and moving patient appointments.
- Handing out letters, completed forms, specimen bottles, etc.
- Dealing with requests for information and managing problems and complaints.
- Advising patients of practice procedures.
- Registering new patients.
- Answer the telephone promptly.
- Assisting GPs with their requests.
- Referring patients to local domiciliary services.
- Dealing with incoming emails/faxes as per practice procedure.
If you would like to find out more information about this role, please see the attached job specification.
Tile House Surgery, located in Brentwood, are recruiting for a part-time care navigator to assist our team on our busy reception for 24 hours per week.
There is more to our receptionist roles than answering the phone and making appointments. In this essential front-line role at the practice, receptionists help patients to access the right services, assist with keeping health records accurate and up-to-date and ensure that appointment bookings are well-managed.
- Greeting and directing all patients.
- Booking, cancelling and moving patient appointments.
- Handing out letters, completed forms, specimen bottles, etc.
- Dealing with requests for information and managing problems and complaints.
- Advising patients of practice procedures.
- Registering new patients.
- Answer the telephone promptly.
- Assisting GPs with their requests.
- Referring patients to local domiciliary services.
- Dealing with incoming emails/faxes as per practice procedure.
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