Administrator inDartford inDartford PUBLISHED MON 18 NOV 2024

Band 3: £25,329 to £26,958 a year per annum inclusive HCAS% PERMANENT GOOD SALARY

CASELOAD NHS

Kent & Medway NHS & Social Care Partnership Trust rTInwfHb

The Administrator position at Kent & Medway NHS & Social Care Partnership Trust in Dartford requires candidates with at least GCSE qualifications in Maths and English, along with NVQ Level 3 or equivalent. Essential skills include strong customer service abilities, a confident telephone manner, good organisational and keyboard skills, and proficiency in Microsoft Office. The role demands attention to detail, adaptability to changing situations, and the ability to meet tight deadlines. Previous experience in administration and minute-taking is also necessary, and candidates may be required to take a Literacy and Numeracy test during the interview.

The successful candidate will provide administrative and secretarial support to various teams, including the in-patient care and home treatment teams, assisting with report production, meeting minute-taking, spreadsheet management, diary coordination, and personnel documentation, among other duties. The position benefits from an additional High-Cost Area Allowance due to its location in Dartford, Gravesham, or Swanley. Overall, this role is vital in ensuring efficient service delivery and will evolve based on the needs of the department.

The ideal candidate will be educated to GCSE in Maths & English or equivalent and NVQ Level 3/RSA3 or equivalent and will possess strong customer service skills, a professional and confident telephone manner and good organisational and keyboard skills. They will also require a good working knowledge of Microsoft Office packages. The candidate needs to pay attention to detail, be able to work to tight deadlines and adapt to changing/challenging situations.

Experience of working in administration and the ability to minute take is essential.

You may be required to take a Numeracy & Literacy Test on the day of interview.

What is High Cost Area Allowance?

The High-Cost Area (HCA) allowance, also referred to as London Weighting is a payment made to employees who work in London and the surrounding areas.

As this post is based in Dartford, Gravesham or Swanley, the successful applicant will receive an additional payment each month.

5% of basic salary, subject to a minimum payment of £1,192 per year and a maximum payment of £2,per year (the agreed annual amount will be divided into 12 equal amounts and paid monthly)

This role provides direct secretarial and administrative support to our in-patient care, PIC Liaison Service and home treatment teams, Management, Consultant Psychiatrist, Lead clinicians and the wider team. The successful candidate will work closely with the teams providing up to date information the teams, production of reports and summaries within designated timescales, minute taking for requested meetings, creation and maintenance of spreadsheets and internal forms within designated timescales, maintaining of HR and personnel documentation, diary management, caseload management, generic mailbox monitoring and maintenance and any other administrative duties requested. This is not an exhaustive list and will adapt to meet the needs of the service.

About us
Please see job description for full details.

All information is contained within Job description and general duties list.

Please be aware that the department is always adapting to the needs of the service

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More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

Useful skills for an Administrator: Click to view

To work as an Administrator in the UK, you typically need a combination of technical skills, soft skills, and relevant experience. Here are some key skills that are often sought after in administrative roles:

Technical Skills:

1. Computer Literacy: Proficiency in using word processing, spreadsheet, and presentation software (e.g., Microsoft Office Suite: Word, Excel, PowerPoint).

2. Data Entry and Management: Ability to accurately enter and manage data in databases and other systems.

3. Organisational Software: Familiarity with tools like project management software (e.g., Trello, Asana), email clients, and calendar management systems.

4. Basic Financial Skills: Understanding of budgeting, invoicing, and basic accounting processes may be advantageous.

5. Record Keeping: Ability to maintain and manage physical and digital filing systems.

Soft Skills:

1. Communication Skills: Strong verbal and written communication skills for effective interaction with colleagues, clients, and stakeholders.

2. Attention to Detail: A keen eye for detail to ensure accuracy in documentation and tasks.

3. Time Management: Ability to prioritize tasks and manage time efficiently to meet deadlines.

4. Problem-Solving: Capability to identify issues and provide practical solutions.

5. Teamwork: Willingness to work collaboratively with others in a team environment.

Interpersonal Skills:

1. Customer Service: Skills in dealing with clients and providing excellent service when required.

2. Professionalism: Maintaining a professional demeanor within the workplace.

3. Adaptability: Flexibility to adapt to changing situations and demands.

Additional Considerations:

- Experience: Previous administrative experience can be beneficial, although entry-level positions may not require extensive experience.

- Qualifications: While not always necessary, having relevant qualifications (such as an NVQ in Business Administration or similar) can be advantageous.

- References: Good references from previous employers can enhance your application.

Continuous Learning:

- Staying updated with new technologies and software commonly used in administration can also be beneficial for career advancement.

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Administrator inDartford inDartford PUBLISHED MON 18 NOV 2024

Kent & Medway NHS & Social Care Partnership Trust rTInwfHb

About us Please see job description for full details. All information is contained within Job description and general duties list. Please be aware that the department is always adapting to the needs of the service

About us
Please see job description for full details.

All information is contained within Job description and general duties list.

Please be aware that the department is always adapting to the needs of the service