Deputy Practice Manager (Maternity cover) inHolmes Chapel inHolmes Chapel PUBLISHED
TUE 12 NOV 2024
Holmes Chapel Health Centre rIwHHigB
The successful candidate will also have responsibilities for the completion of various healthcare claims, managing appointment scheduling, and acting as a liaison with local health bodies. Additionally, they will play a pivotal role in supporting quality outcomes frameworks (QOF) targets and ensure all HR documentation is compliant. Acting as the deputy to the Business Manager, the role requires strong leadership and organisational skills to effectively manage the day-to-day running of the practice in line with its objectives and regulatory requirements.
An opportunity has arisen to join our team to provide maternity cover for our Deputy Practice Manager
Holmes Chapel is a semi-rural practice in East Cheshire, part of the Congleton and Holmes Chapel (CHOC) PCN.
We are a 5-partner, property owning business, employing salaried GPs, Advanced Nurse Practitioners, and a full complement of practice nursing staff. We have a Management team of Business Manager, Deputy Practice Manager, Operations Manager, Nurse Lead Reception Manager as well as support from a Finance Assistant and Patient Experience Lead plus an administrative team of over 40 staff. We are also a dispensing practice.
We have an expanding list size, currently just under 13000, with a recently extended and completely refurbished health centre.
We are a training practice, with a long-established record of training GP Specialty Trainees, FY2 doctors, medical students and more recently supporting the development of Non-Medical Prescribers and mentorship of Advanced Clinical Practitioners.
We are rated CQC Good with high QOF achievement.
Priorities for the role include but not limited to:
- Line Management of the Reception Manager and their team of receptionists and administrators, Document Management team, and to cover management of the wider team where required
- Improving the patient experience including a focus on access
- Management of practice staff and ensuring a happy, balanced, stable workforce
- Supporting overall compliance with CQC
- Liaison with local bodies such as PCN/ICB where required
- Overall management of the day to day running of the practice
- Overseeing Appointments with the support of the Reception Manager
- Management of holidays and GP rota as well as administering the Holiday toolkit
-Management of sickness and ensuring return to work completion with support of the Management team
- Management of day to day HR issues as well as recruitment, induction, grievance and general performance meetings
- Completion of CQRS claims including running searches to complete the claims
- Completion of quarterly DES and LES claims including running searches and completion of claim
- Friends and Family submissions to deadlines
- HR management supported by an HR advisory company
- Completion of searches to support Qof in conjunction with the Nurse Lead and GP Qof lead
- Ensure all HR files are up to date and within required compliance to policy
- Cover for the Practice Business Manager as required
About us
To support the Practice Business Manager in the day to day operation of the practice
Leading and managing the Reception, Admin and Document Management teams
Ensuring and outstanding patient experience whilst complying to all CQC regulations
Operating within budget requirements
Completion of Friends and Family, CQRS claims, LES and DES claims and all relevant searches
Act as HR lead for the practice in terms of recruitment, induction, disciplinary and grievance procedures
In conjunction with the GP Qof lead ensuring delivery of Qof targets including updating on progress by completing searches and actioning targets
Overall responsibility for holiday planner and GP and clinical rota
Complete practice inductions and ensure paperwork all up to date and compliant
Oversee Appointment book ensuring that up to date and completed to the required format and within practice guidelines for appointments
In the absence of the Practice Business Manager deputise to lead the Management team and the practice
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