Referral Access AdministratorinHigh WycombeinHigh WycombePUBLISHED WED 30 OCT 2024
The successful candidate will demonstrate proficiency in computer applications such as Excel and Word, and will be expected to manage various administrative tasks, including ordering supplies and collecting statistical data. This full-time position supports a 7-day service, thus requiring occasional weekend and bank holiday work. Candidates should be comfortable in a fast-paced environment and possess the ability to remain calm under pressure while providing empathetic support.
Wycombe Adult Community Health (ACHT) is delighted to announce a Referral Administratorposition.
The post is to provide administrative and clerical support to the integrated care teams referral access point. This requires accurate registration of referrals and allocation to locality based teams following clinical triage. Maintenance of confidentiality in respect of all patients and staff information from all sources.
An administrative assistant is required to provide telephone and data system support to the Buckingham Adult Community Healthcare Team based at Chichester House ,High Wycombe
The successful candidate will be computer literate and able to use excel and word. Candidates must have an excellent telephone manner.The team delivers services to patients in their own homes and the administrator acts as first point of contact for service users and referrers to the service. You will enjoy the challenge of working in a busy environment and have the ability to stay calm under pressure.
The team provides a 7 day service and therefore the successful applicant will be required to work occasional weekends and bank holidays.
- Order stationary and supplies for team, demonstrating budgetary awareness
- Where appropriate, receive and record telephone calls from patients, work colleagues and senior staff within the organisation and across other organisations, dealing with calls, enquires and messages in a professional and empathetic manner, relaying messages and taking appropriate action
- Record patient information electronically and forward as appropriate.Assists with collection of statistical information
- Access appropriate training to gain skills required for the post
About us
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on quoting the vacancy reference number.
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