The ideal candidate will focus on delivering excellent patient care both via telephone and in-person, as well as conducting GP-approved triage to facilitate efficient access to healthcare professionals. This role is integral to creating a welcoming first point of contact for patients and collaborating with other healthcare providers.
An opportunity has arisen to join our growing team at Royal Primary Care and we are looking for enthusiastic Receptionist/Administrator to work within in our busy medical practice within the Heanor area.
- This is a temporary 9 months maternity cover as follows
1 x 37.5 hours per week
o Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.o Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective wayo Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of secretarial and clerical support to clinical staff and other members of the Practice team.
About us
To work within the reception team with a focus on achieving excellent patient care via the telephone and face to face. Carry out GP approved triage to ensure our patients see the correct clinician first time. Being a first point of contact for our patients and other healthcare providers.
Please see the attached job description for a full breakdown of the duties and responsibilities.
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