Referral and Bookings Senior Administrator inLoughborough inLoughborough PUBLISHED FRI 25 OCT 2024

PERMANENT

CHEC rYrND7v3

Opportunity for career growth and development within a thriving organisation focused on eye health.

Chance to lead and mentor a team, enhancing leadership and management skills.

Involvement in delivering exceptional customer service, positively impacting patient experiences.

Ability to contribute to the efficiency and effectiveness of healthcare operations through workload management and scheduling.

Engagement in meaningful work within a healthcare setting that prioritizes patient care and service excellence.

Networking opportunities with healthcare professionals and organisations while assisting with new contract mobilisation.

CHEC is seeking a Referral and Bookings Senior Administrator in Loughborough to support their growth in eye health services. This role involves assisting the Referral and Bookings Manager by overseeing the administration team to ensure high-quality customer service for patients, colleagues, and external organisations. Key responsibilities include mentoring the team, managing workloads, providing support for the SystmOne system, adjusting clinic schedules based on demand, assisting with new contract mobilisation, leading team meetings, and preparing updates for senior management. The ideal candidate will be care-focused, detail-oriented, and effective in organisational tasks.

We are always looking for great talent to join our team and help achieve our ambitious goals and growth. We care about our people, and we care about the future of eye health and how CHEC can play an innovative part in making this great, with your help. If you are care focused and looking to join an organisation that is thriving on success, then CHEC is your employer of choice! We have an exciting opportunity for a Referral and Bookings Senior Administrator to join us as we continue to expand throughout the UK.

About the Role We have an exciting opportunity for a Referral and Bookings Senior Administrator to join our team. Assisting the Referral and Bookings Manager, you will oversee the administration team to provide the highest levels of Customer Service to patients, colleagues, and external organisations at all times.

About us
We are looking for someone who can. Mentor and guide the team to provide comprehensive administrative support to healthcare professionals, managers, and staff members. Manage team workload and set tasks for them to ensure skills are utilised and the team run efficiently. Become a SystmOne mentor so staff can look for you for support and guidance. Provide exceptional customer service to patients, visitors and staff members. Pro actively look at clinic capacity and change appointment slots or add/remove clinics depending on demand. Assist with the mobilisation of new contracts. Lead team meetings and take minutes where required. Prepare briefs to update senior management as required. Organise/book meetings and events with attention to detail.

More information related to this job opportunity, from jobsincare:

Possible interview questions for this job Click to view Start practice interview NEW!

Please wait...this will take a moment...

Useful skills for a Referral and Bookings Senior Administrator: Click to view