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Lead for Urgent Care with NHS Bath and North East Somerset, Swindon and Wiltshire ICB in Chippenham
Senior ICB manager providing leadership and coordination for the BSW urgent and emergency care work plan and support the UEC Manager with the production of the BSW seasonal plan in collaboration with system partners.Lead senior manager with responsibility for supporting performance improvement and reporting on targets associated with urgent care, namely the 4-hour Accident and Emergency target, and ambulance response targets.Lead senior commissioning manager responsible for the Integrated Urgent Care and Ambulance service contracts and associated transformation and delivery plans.Directly manages relevant IUC and Ambulance contracts The core requirement of this role is to provide oversight and operational support for the provision of urgent care across the BSW system.The post holder will work in a matrix way with the localities and the Director of Urgent Care and Flow, Associate Director for Patient Flow, Integrated Patient Flow Leads, Urgent Care and Flow Advisors gathering intelligence and issues, resolving these where appropriate, or escalating them to others where required About us The post holder will provide leadership coordination for urgent care services, drawing from the delivery programmes with the three localities and Integrated Patient Flow Leads.The post holder will provide senior input to the Urgent Care & Flow Delivery Group, co- ordinating inputs from the three localities: leading and developing the delivery of theannual work plan in line with the Urgent and Emergency Care Plan, BSW urgent care policies e.g. Escalation and operational plans including the NHS Long Term Plan.The post holder will be the lead manager responsible for coordinating oversight, commissioner delivery and reporting on targets associated with urgent and emergency care for BSW. This includes ED targets and ambulance response targets.The post holder will facilitate performance commentary to the ICS governance processes such as the Urgent Care and Flow Delivery Group and other relevant forums, providing details on key risks, issues, and actions.The post holder will support the Director of Urgent Care and Flow in the production, coordination and monitoring of the system Seasonal Plan working closely and pulling together content and plans produced by system partners and led by the three localities to provide BSW oversight and ensure alignment with the Urgent Care and Flow Delivery Group work plan.To coordinate the urgent care and flow input to the development of demand and capacity modelling for urgent care, working with localities to ensure local assumptions are included. The post holder will act as a commissioner representative for any relevant SWAST development or contract performance meetings and lead ICB actions related to the transformation plan to reduce ambulance demand.The post holder will lead the commissioning of the contract for Integrated Urgent Care, lead the interface with the Directory of Services team, associated transformation and service improvement plans, and the development of Think 111 First.To provide senior input and advice into Urgent and Emergency Care assurance processes with NHSE/I.To take the lead on specified BSW urgent care and flow priorities that may vary from time to time.To be responsible, via matrix management, to deliver commissioning to meet one/some of the key strategic objectives of the ICB.The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required and deputise as requested by the Associate Director and Director.The post holder will be responsible for supporting the UEC team with any additional urgent care information requests, including any urgent and emergency care reports that require submission to NHS England, Freedom of Information requests and complaints, and coordinating with colleagues for any specific information to support such requests being delivered within set timescales