Band 4 Operational Team Lead - Birmingham Wheelchair Services inBirmingham inBirmingham PUBLISHED
FRI 20 DEC 2024
The Operational Team Lead will also be responsible for liaising with patients, carers, and external agencies, requiring a calm and empathetic approach, especially when engaging with individuals who have complex disabilities. Key responsibilities include activity analysis, auditing, and adapting to changing priorities while ensuring the needs of the service are met. The position emphasises effective communication and leadership, making it vital for candidates to possess excellent interpersonal skills.
***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***
An exciting opportunity has arisen for an Operational Team Lead to join the Birmingham Wheelchairs Service team at West Midlands Rehabilitation Centre.
Working with both Clinical and administrative staff , you will be leading a comprehensive administration team; you will be a focused and motivated individual with an eye for detail and the ability to work well under pressure. High levels of organisation skills and line management will be essential for this role with excellent IT skills. Highly competent using all Microsoft Packages.
This is a fast paced role, where priorities can change daily. Yow will need to be able to adapt to changes whilst ensuring all needs of the service are met.
As part of this role, you will be required to liaise with patients, carers and external agencies, the ability to remain calm and be empathetic when dealing with these queries some of which will be from patients who have a range of complex disabilities is essential.
Extensive Line Management and Leadership
Activity analysis and audit
Communication and listening
Highly competent using all Microsoft Packages
Prioritising and reactive to complex situations ensuring all service needs are met.
About us
Providing Operational Team Lead support for Birmingham Wheelchair Service. For further details on the main responsibilities, please see the attached job description and person specification.
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