This position calls for someone with outstanding customer service skills, excellent communication abilities, and a genuine empathy for our patients. You'll be responsible for managing admissions, pre-assessment bookings, and liaising with patients and medical teams to ensure a smooth experience for all involved. If you’re committed to making a positive impact and helping to enhance the patient experience, we would love to welcome you to our award-winning trust, recognised as the top NHS organisation to work for in England for two years running! Discover why so many choose UCLH as their workplace and take the first step towards a fulfilling career with us today.
The Children and Young People's Division are looking to recruit an Admission Coordinator.
We are seeking an enthusiastic and bright individual who enjoys working in a busy, friendly, multi-disciplinary team environment to support us in the delivery of a quality service. You will work collaboratively to provide full administrative services to our Children and Young Peoples Services at University College London Hospital. This is a permanent full- time role with working hours of 37.5 hours a week.
The successful candidate must have excellent customer service and communication skills, a high degree of empathy, diplomacy and integrity. You will be required to demonstrate sensitivity, an awareness of patients' needs and a commitment to improving the patient experience.As a member of our team, you will have high personal and professional standards and will seek to support those around you to deliver high quality services.
The postholder will be responsible for the following task
o Admission for all Children and Young Peoples Service (CYPS) Allergy, Urology, TRACC,s, Endocrine.o Pre assessment bookings for all CYP Patients within the trusto Attending Theatre and Admission meetings.o Attend Outpatients to meet the surgeons.o Updating Epic (Trust patient system) with TCI (To come in) dateso Supporting Admission Assistant
About us
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust
*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.
UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
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