HCRG Care Group rG6OZ1gw
Impactful Role, The Facilities Manager - Soft Services plays a crucial role in enhancing the quality of care and patient experiences in the community sites.
Hybrid Work Flexibility, The position allows for a flexible schedule and the ability to manage work between on-site and remote environments.
Professional Development Opportunities, Access to eLearning, bespoke career pathways, and continuous professional development through a dedicated learning team.
Supportive Work Culture, The organization promotes a just culture that encourages input and ideas from employees, fostering innovation and creativity.
Competitive Salary and Benefits, A comprehensive compensation package including a competitive salary, pension options, and access to discounts through My Reward Hub.
Focus on Health and Safety, The role involves ensuring compliance with health and safety standards, contributing to a safe working environment for all staff and patients.
Strong Team Leadership, Opportunity to manage and lead a team, coordinating efforts to deliver essential services effectively and efficiently.
HCRG Care Group is seeking a Facilities Manager - Soft Services for their team in Bath, responsible for overseeing the daily operations of Facilities Management across various community sites. In this role, you will report to the Regional Property & Facilities Manager and ensure high standards of service delivery in Catering, Cleaning, and Portering, while also maintaining health and safety compliance and supporting sustainability initiatives. The position involves managing a team, auditing soft services, overseeing contract management, and fostering good relationships with stakeholders and suppliers to enhance patient experiences.
The ideal candidate will have at least three years of experience in Facilities Management, with a strong understanding of relevant health and safety regulations and NHS standards. The role requires effective budget management, excellent communication skills, and a collaborative approach. This hybrid position allows for flexible scheduling to engage with stakeholders and conduct site visits, complemented by remote administrative tasks to ensure timely completion of responsibilities.
The ideal candidate will have at least three years of experience in Facilities Management, with a strong understanding of relevant health and safety regulations and NHS standards. The role requires effective budget management, excellent communication skills, and a collaborative approach. This hybrid position allows for flexible scheduling to engage with stakeholders and conduct site visits, complemented by remote administrative tasks to ensure timely completion of responsibilities.
Join our team as a Facilities Manager - Soft Services, where youll play a crucial role in overseeing the daily operations of the South-West HCRG Care Groups Facilities Management Soft Services team.
Reporting to the Regional Property & Facilities Manager, youll ensure the highest standards of service and compliance across our clinical and non-clinical community sites. In this varied and impactful role, youll maintain health and safety practices, support sustainability initiatives, and drive exceptional standards in services such as Catering, Cleaning, and Portering. Additionally, you'll foster collaborative relationships with stakeholders to enhance patient experiences and will deputise for the Property & Facilities Manager as needed.
This is a hybrid role where you will manage your schedule of movements to accommodate stakeholder engagement and site visits across the region, with agile office access, as well as administration and project development time that can be completed on site or remotely to ensure timely completion of tasks and to required deadlines.
As a Facilities Manager - Soft Services you will:
- Deliver key Soft Services across the estate, focusing on Catering & Vending, Portering, and Cleaning.
- Manage the Domestic Services Team Leaders and Domestic Administrator, coordinating rosters and providing team leadership.
- Ensure Health & Safety compliance across all Soft Services in coordination with Quality & Safety teams.
- Collaborate with Property & Facilities Manager and Regional Estates Manager to manage the Soft Services budget.
- Oversee the Soft Services Auditing Tool, developing and implementing improvement action plans.
- Manage contracts from specification to procurement and delivery, ensuring quality, efficiency, and value.
- Maintain strong relationships with suppliers and colleagues to ensure responsive service provision.
- Lead projects to improve Soft Services, ensuring compliance with NHS and regulatory standards.
About us
As aFacilities Manager - Soft Services, you'll be part of our valued team at Paulton Memorial Hospital, Bath.You will feel valued as aFacilities Manager - Soft Serviceswithin HCRG Care Group, receiving access to exclusive rewards and benefits including:
- A salary of£32,000- £36,483 (depending on experience) with access to our group pension
- Free tea and coffee at your base location
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
- An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding good or outstanding ratings from the Care Quality CommissionThe Ideal Candidate
Our ideal candidate will have:
- Minimum 3 years experience in Facilities Management Soft Services Delivery.
- Knowledge of Health and Safety at Work Act, NHS Cleaning Standards 2021, and NHS COSHH Regulations 2023.
- Strong written and verbal communication skills.
- Experience managing budgets with good commercial awareness.
- Strong interpersonal and teamwork skills, with a solutions-oriented approach.
- Confidencein decision-making, procurement, and negotiation.
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