HCRG Care Group rG6OZ1gw
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Join our team as a Facilities Manager - Soft Services, where youll play a crucial role in overseeing the daily operations of the South-West HCRG Care Groups Facilities Management Soft Services team.
Reporting to the Regional Property & Facilities Manager, youll ensure the highest standards of service and compliance across our clinical and non-clinical community sites. In this varied and impactful role, youll maintain health and safety practices, support sustainability initiatives, and drive exceptional standards in services such as Catering, Cleaning, and Portering. Additionally, you'll foster collaborative relationships with stakeholders to enhance patient experiences and will deputise for the Property & Facilities Manager as needed.
This is a hybrid role where you will manage your schedule of movements to accommodate stakeholder engagement and site visits across the region, with agile office access, as well as administration and project development time that can be completed on site or remotely to ensure timely completion of tasks and to required deadlines.
As a Facilities Manager - Soft Services you will:
- Deliver key Soft Services across the estate, focusing on Catering & Vending, Portering, and Cleaning.
- Manage the Domestic Services Team Leaders and Domestic Administrator, coordinating rosters and providing team leadership.
- Ensure Health & Safety compliance across all Soft Services in coordination with Quality & Safety teams.
- Collaborate with Property & Facilities Manager and Regional Estates Manager to manage the Soft Services budget.
- Oversee the Soft Services Auditing Tool, developing and implementing improvement action plans.
- Manage contracts from specification to procurement and delivery, ensuring quality, efficiency, and value.
- Maintain strong relationships with suppliers and colleagues to ensure responsive service provision.
- Lead projects to improve Soft Services, ensuring compliance with NHS and regulatory standards.
As a
Facilities Manager - Soft Services
, you'll be part of our valued team at Paulton Memorial Hospital, Bath.You will feel valued as a
Facilities Manager - Soft Services
within HCRG Care Group, receiving access to exclusive rewards and benefits including:
A salary of£32,000- £36,483 (depending on experience) with access to our group pension- Free tea and coffee at your base location
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
- An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding good or outstanding ratings from the Care Quality CommissionThe Ideal Candidate
Our ideal candidate will have:- Minimum 3 years experience in Facilities Management Soft Services Delivery.
- Knowledge of Health and Safety at Work Act, NHS Cleaning Standards 2021, and NHS COSHH Regulations 2023.
- Strong written and verbal communication skills.
- Experience managing budgets with good commercial awareness.
- Strong interpersonal and teamwork skills, with a solutions-oriented approach.
- Confidencein decision-making, procurement, and negotiation.
Join our team as a Facilities Manager - Soft Services, where youll play a crucial role in overseeing the daily operations of the South-West HCRG Care Groups Facilities Management Soft Services team.
Reporting to the Regional Property & Facilities Manager, youll ensure the highest standards of service and compliance across our clinical and non-clinical community sites. In this varied and impactful role, youll maintain health and safety practices, support sustainability initiatives, and drive exceptional standards in services such as Catering, Cleaning, and Portering. Additionally, you'll foster collaborative relationships with stakeholders to enhance patient experiences and will deputise for the Property & Facilities Manager as needed.
This is a hybrid role where you will manage your schedule of movements to accommodate stakeholder engagement and site visits across the region, with agile office access, as well as administration and project development time that can be completed on site or remotely to ensure timely completion of tasks and to required deadlines.
As a Facilities Manager - Soft Services you will:
- Deliver key Soft Services across the estate, focusing on Catering & Vending, Portering, and Cleaning.
- Manage the Domestic Services Team Leaders and Domestic Administrator, coordinating rosters and providing team leadership.
- Ensure Health & Safety compliance across all Soft Services in coordination with Quality & Safety teams.
- Collaborate with Property & Facilities Manager and Regional Estates Manager to manage the Soft Services budget.
- Oversee the Soft Services Auditing Tool, developing and implementing improvement action plans.
- Manage contracts from specification to procurement and delivery, ensuring quality, efficiency, and value.
- Maintain strong relationships with suppliers and colleagues to ensure responsive service provision.
- Lead projects to improve Soft Services, ensuring compliance with NHS and regulatory standards.
About us
As a
Facilities Manager - Soft Services
, you'll be part of our valued team at Paulton Memorial Hospital, Bath.You will feel valued as a
Facilities Manager - Soft Services
within HCRG Care Group, receiving access to exclusive rewards and benefits including:
A salary of£32,000- £36,483 (depending on experience) with access to our group pension- Free tea and coffee at your base location
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
- An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding good or outstanding ratings from the Care Quality CommissionThe Ideal Candidate
Our ideal candidate will have:- Minimum 3 years experience in Facilities Management Soft Services Delivery.
- Knowledge of Health and Safety at Work Act, NHS Cleaning Standards 2021, and NHS COSHH Regulations 2023.
- Strong written and verbal communication skills.
- Experience managing budgets with good commercial awareness.
- Strong interpersonal and teamwork skills, with a solutions-oriented approach.
- Confidencein decision-making, procurement, and negotiation.
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