Health Services Laboratoriesr1PhyHWg
The successful candidate is expected to maintain their own technical skills, update training records, and stay informed on standard operating procedures. They will also deputize for the Specimen Reception manager when necessary and participate in the continuous improvement of departmental processes. This position may require participation in core and late shifts, including weekends, to ensure efficient laboratory operations starting from the programme launch on March 1, 2025.
A vacancy has arisen for a Specimen Reception Area (SRA) Supervisor in our Specimen Reception Department based at Watford Hospital following implementation of a new Pathology and Phlebotomy services programme commissioned by the Herts and West Essex Integrated Care Board with services set to commence from 1st March 2025.
The role will involve performing routine preparation and tests, including basic analytical processes, accurately and efficiently under the supervision of a qualified BMS staff, bringing any unusual test requests or results to the attention of the appropriate member of staff. The successful candidate will oversee staff responsible for entering patient requests into the pathology computer system (WinPath and Helix) and carrying out clerical and technical tasks in accordance with sample handling procedures. Staff will be required to assist in handling and distribution of incoming and outgoing goods, equipment, specimens and reagents as well as managing the laboratory users Helpdesk.
The laboratory operates a 24/7 service so the successful candidate will be expected to help ensure there are enough trained staff available to participate in all shifts and to otherwise take part in both core and late shift working arrangements which will include weekend-working on occasion.
About us
Main Duties: To include, but not be restricted to: - 1. To ensure that the sample reception team is technically trained to agreed standards. 2. To manage/assess the technical performance/competency of the sample reception team and provide regular feedback to the Head of Department. 3. To oversee departmental rotas and ensure that staffing levels are adequate for maximum effective daily operation and encourage, support and motivate staff to deliver agreed service levels. 4. To deputise for the Specimen Reception manager as required. 5. To maintain your own knowledge and skills to perform the job as detailed in this job description. Including actively updating your training record and reading the Standard Operating Procedures (SOPs) provided and making staff aware of their importance. 6. To maintain a level of service and professionalism as expected, by the company, of the jobholder ensuring that all procedures are documented and updated as required. 7. To ensure the effective ordering and management of consumables into the department. 8. To ensure daily duties are performed by staff as it is outlined in the SOPs for SRA and to otherwise support the HOD develop and implement new procedural guidance for laboratory staff. 9. To support the HOD with management of staff probation, personnel issues, staff absence and annual joint reviews as required. 10. To answer any questions from the sample reception team and seek appropriate advice where required. 11. To inform the HOD of any updates required to SOPs due to procedural changes
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