Receptionist/ Administrator inDerby inDerby PUBLISHED 4 NOV 2024

Band 2  PERMANENT  GOOD SALARY 

We are looking for a dynamic personality to come and join our Team of receptionists on Labour Ward. We require a warm and friendly person to initially greet women and their families when the first arrive to the ward.

You will require strong communication skills as you will be working as part of a larger multi-disciplinary team. You will also need to maintain secure access to Labour Ward ensuring the safety of Mothers and Babies at all times. You will be required to demonstrate sensitivity and discretion.

The job role involves working long shifts and includes days, weekends, bank holidays and nights.

  • Register patients on arrival, ensuring all demographic and episode details are recorded on the patient administration system.
  • To use patient administration system and other Trust applications required to support the patient's pathway.
  • Arrange outpatient clinic appointments for patients where necessary. When appropriate arrange ambulance transport for patients.
  • Responsible for dealing with all queries, either via telephone or face to face promptly and efficiently.
  • Responsible for completion of general administration tasks, including filing, photocopying, faxing, fault reporting, completion of the admission/discharge book, GP and clinic letters, arrangement of patient follow up appointments, all case-note preparation for admissions, ensuring tests/investigations are correctly completed.
  • Takes responsibility to ensure throughout the day that all discharges/transfers are completed on the appropriate system in a timely fashion.
  • Administration support for Senior Midwives may be required.
  • Order and maintain ward supplies as necessary and in accordance with Trust policies


Closing date of applications: 11 November 2024


Interview date: 25 November 2024

About us

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers

We are looking for a dynamic personality to come and join our Team of receptionists on Labour Ward. We require a warm and friendly person to initially greet women and their families when the first arrive to the ward.

You will require strong communication skills as you will be working as part of a larger multi-disciplinary team. You will also need to maintain secure access to Labour Ward ensuring the safety of Mothers and Babies at all times. You will be required to demonstrate sensitivity and discretion.

The job role involves working long shifts and includes days, weekends, bank holidays and nights.

  • Register patients on arrival, ensuring all demographic and episode details are recorded on the patient administration system.
  • To use patient administration system and other Trust applications required to support the patient's pathway.
  • Arrange outpatient clinic appointments for patients where necessary. When appropriate arrange ambulance transport for patients.
  • Responsible for dealing with all queries, either via telephone or face to face promptly and efficiently.
  • Responsible for completion of general administration tasks, including filing, photocopying, faxing, fault reporting, completion of the admission/discharge book, GP and clinic letters, arrangement of patient follow up appointments, all case-note preparation for admissions, ensuring tests/investigations are correctly completed.
  • Takes responsibility to ensure throughout the day that all discharges/transfers are completed on the appropriate system in a timely fashion.
  • Administration support for Senior Midwives may be required.
  • Order and maintain ward supplies as necessary and in accordance with Trust policies


Closing date of applications: 11 November 2024


Interview date: 25 November 2024

About us

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers

More from University Hospitals of Derby and Burton NHS Foundation Trust


Locations are approximate. Learn more