Key responsibilities include managing communications, overseeing the transcription of dictation, and ensuring timely processing of all documents. The successful candidate will report to the Assistant Service Manager and be proactive in tasks such as incoming mail distribution and maintaining good clerical practices. Applicants must be prepared for a DBS check at their own cost, with deductions from salary, and should apply promptly as the vacancy may close if a large number of applications are received.
Working full time: 37.5 hours per week
You will contribute and commit to promoting a positive team-based attitude, striving for the highest standards of service in order to lead the Secretarial Team and deliver excellent Secretarial Support to the Department and Management Team. The post holder will be accountable to the Assistant Service Manager.
You will be responsible for dealing with all correspondence, telephone and personal enquiries relating to the Department, requiring you to take accurate, detailed messages. You will communicate these effectively with the appropriate level of urgency to other team members and take appropriate action when needed e.g. when taking urgent messages, analyse the situation and surroundings.
- You will ensure that all referrals and test results are received by the appropriate consultant/practitioner, with referral letters being date stamped and then logged within 48 hours of receipt by the Trust.
- You will be proactive in remaining proficient in the collection and processing of direct dictation or audiotape transcription, ensuring all correspondence is checked by the author before distribution and that all correspondence is signed off from Medisec without delay.
- You will deal with incoming mail and distribute for action as appropriate, ensuring a comprehensive filing system of general information is maintained.
- You will be responsible in maintaining a good understanding of the standard clerical procedures associated with admissions/ appointments, liaising with these teams as necessary and ensuring all urgent and soon appointments are dealt with appropriately.
About us
See Job Description for further details.
Recruitment selection processes are based on competence (see Person specification) and values.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £27.50(standard) or £55.50(enhanced), this cost will be deducted from your salary over the first three months of employment.
You are encouraged to enrol for the DBS Update Service. A small annual fee of £16per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.
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