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AdministratorinLONDONinLONDONPUBLISHED SUN 10 DEC 2023

Band 3: £28,622 to £30,225 a year per annum inclusive of HCAS  PERMANENT 

Central London Community Health TrustFollow Central London Community Health Trust

Please refer to Job description and Person Specification for outline of skills, knowledge and experience required.

CLCH are currently recruiting for an Administrator to join their team based in Barnet

The post holder is responsible for working collaboratively with team members to effectively coordinate anddeliver a high quality of service. They will be an ambassador for the service; will be motivated to provide firstclass administration; in a professional manner in order to support the work of the service and meet strategicand business objective

Operational

To build and maintain relationships with team members, focussing on communicating well in order to support productive team working

To process new referrals in accordance with local Standard Operating Protocols (SOPs)

To book clinics and appointments and to manage any cancellations or amendments in a timely manner

To maintain health records as required and according to local SOPs

To utilise relevant electronic patient record systems to enter and retrieve patient data, ensuring all details are accurately recorded in a timely manner

To provide accurate confirmation of appointments to service users, families and carers

To maintain the integrity of patient data on electronic patient records, including the creation and update of records

To work closely with relevant departments to ensure that clinical records are prepared and available and that necessary clinical information has been obtained in time for clinics, where appropriate

To type clinic letters (including audio typing if appropriate), reports, correspondence and other documents within agreed time scales and to agreed standards (N.B: For Complex Children's CSU only)


Useful skills for an Administrator:
To work as an Administrator in the UK, you typically need a combination of technical skills, soft skills, and relevant experience. Here are some key skills that are often sought after in administrative roles:
Technical Skills:
1. Computer Literacy: Proficiency in using word processing, spreadsheet, and presentation software (e.g., Microsoft Office Suite: Word, Excel, PowerPoint).
2. Data Entry and Management: Ability to accurately enter and manage data in databases and other systems.
3. Organisational Software: Familiarity with tools like project management software (e.g., Trello, Asana), email clients, and calendar management systems.
4. Basic Financial Skills: Understanding of budgeting, invoicing, and basic accounting processes may be advantageous.
5. Record Keeping: Ability to maintain and manage physical and digital filing systems.
Soft Skills:
1. Communication Skills: Strong verbal and written communication skills for effective interaction with colleagues, clients, and stakeholders.
2. Attention to Detail: A keen eye for detail to ensure accuracy in documentation and tasks.
3. Time Management: Ability to prioritize tasks and manage time efficiently to meet deadlines.
4. Problem-Solving: Capability to identify issues and provide practical solutions.
5. Teamwork: Willingness to work collaboratively with others in a team environment.
Interpersonal Skills:
1. Customer Service: Skills in dealing with clients and providing excellent service when required.
2. Professionalism: Maintaining a professional demeanor within the workplace.
3. Adaptability: Flexibility to adapt to changing situations and demands.
Additional Considerations:
- Experience: Previous administrative experience can be beneficial, although entry-level positions may not require extensive experience.
- Qualifications: While not always necessary, having relevant qualifications (such as an NVQ in Business Administration or similar) can be advantageous.
- References: Good references from previous employers can enhance your application.
Continuous Learning:
- Staying updated with new technologies and software commonly used in administration can also be beneficial for career advancement.
 


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